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Email: tradingstandards@gov.je

Tel: +44 (0)1534 448160
Fax: +44 (0)1534 448175

TS Consumer Advice

Consumer Affairs and Trading Standards Service

Protecting and encouraging confidence for the consumer within a fair trading environment

About us

The Trading Standards Service is responsible for the enforcement of a range of legislation controlling the distribution of goods and services throughout the manufacturing, importation, distribution and retail chain.

Its remit includes weights and measures, product safety, consumer advice, trade descriptions and trade mark protection.

Through the enforcement of consumer protection laws, the service helps protect the interests of both consumers and businesses by ensuring a fair trading environment. A free confidential consumer advisory service is available to assist consumers and businesses alike. The service will also investigate allegations of unfair trade practices and provide appropriate advice and guidance where necessary.

It should be noted that the service covers Jersey only and not the other Channel Islands, namely Guernsey, Alderney, Sark and Herm. More information about our beautiful island can be found here.

You may also find useful information on the UK website for Trading Standards.

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Contact details:

     Investors in People                       Trading Standards Service
     9-13 Central Market
     St Helier
     Jersey 
     JE2 4WL


Opening hours:
9.00 am - 5.00 pm Monday to Friday

Telephone: +44 (0) 1534 448160

Fax:

+44 (0) 1534 448175
Email: tradingstandards@gov.je

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Business Advice

Business advice tailored specifically for Jersey traders on a wide range of Trading Standards issues

Online Consumer Advice

A comprehensive range of self help consumer advice leaflets. In this area you can also raise a complaint online and receive free confidential consumer advice to help you solve your problem

Consumer Safety

Product safety recalls, advice for consumers and traders responsibilities

Reports and Publications

Consumer Affairs and Trading Standards Reports and Publications.

Weights and Measures

All goods should be the correcty weight or measure stated. Trading Standards enforces the Weights and Measures (Jersey) Law 1967


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