Comments, Compliments, Complaints

Health and Social Services welcomes all comments about our service.

Providing a high standard of care and service is very important to us and as such our staff are committed to ensuring high standards are achieved, however we do acknowledge that we occasionally fall short of that commitment.

Whether you have a compliment, complaint or just a general comment we would like to hear from you.

Please click here to access our leaflet Comments, Compliments & Complaints

Comentários, elogios e queixas

If you have a compliment or comment, please either contact Alan Aubert on tel: 624199, or write to the Patient and Client Liaison Officer, Peter Crill House, Gloucester Street. St Helier, JE1 3QS.  Alternativily complete our online comment card.

Click here to access the online comment card.

We hope that most complaints can be dealt with immediately, by speaking to members of the staff at the time. If this is not the case and you would like to take your complaint further, you should contact the Patient and Client Liaison Officer, on tel: 624199 or write to the Patient and Client Liaison Officer at Peter Crill House, Gloucester Street. St Helier, JE1 3QS. 

For more information about how to complain, please click here to access Raising Concern/Making a Complaint - a guide for service users. This includes details of time scales and the appeal process.