Compliance Team (Anti-Social Behaviour)

The Compliance Team at the Housing Department is made up of 6 compliance officers who investigate complaints of anti-social behaviour across estates, and the recovery of rent arrears.

Antisocial Behaviour

'Respect is a feeling of high regard, honour, esteem for authority, other people, and self. A person with respect shows consideration for others, is tolerant of differences, uses good manners, deals peacefully with anger, insults and disagreements, and honours other people's ideas, beliefs, and customs'

It is the aim of the Department to improve and maintain the quality of life for all its tenants by dealing effectively with any reports of anti-social behaviour.

The Compliance Team would ask that before contacting them with your complaint, you try to resolve the issue with your neighbour in the first instance. You can also contact your Residents Association for their assistance in this matter. Please contact the Tenant Participation Team for details on 449123 / 449124 or click here to e-mail.

If the problem continues, you can contact the Compliance Team to inform them that you have approached your neighbour / Residents Association. Your designated Compliance Officer will contact you for further information and inform you of any action that might be taken.

Confidential Freephone Voicemail Service - 0800 7351113 / Compliance Line - 449009 or click here to e-mail.


Useful Numbers

States of Jersey Police
Emergency Number: 112 or 999
Tel: 612 612
Fax: 612 613

Tenant Participation Team
Tel: 449123 / 449124
For all information regarding Residents Associations, Area & Highrise Panels and Tenant Forums, please contact the Housing Departments' Tenant Participation Officers, Pat McDonald or Charlie Barratt on the numbers above.

Community Police Officer
Tel: 612 444
Your Community Police Officer should be contacted if you are experience anti-social behaviour as they have the time to dedicate to you and assist in resolving the issues.

Crime Stoppers
Tel: 0800 555 111
If you believe someone is engaging in criminal activity which you do not want to report directly to the Police, you can call Crime Stoppers on the above freephone number. This is a confidential service. You cannot be traced.

Domestic Violence
If you are concerned that domestic violence is occurring, then contact the Police on 999 if you think someone is in serious danger.

Concern of Children's Welfare
If you believe that a child is at risk or in danger from their parents or any other source, contact the Police and ask to speak to an officer in the Family Protection Unit or alternatively contact Childrens Services on 623500. Its better to be safe than sorry.

Victim Support
Tel: 796700
This is predominantly set up to help victims of crime.

Concern for Animals
Tel: 724331
If you believe that any animal is being neglected or ill treated then contact the Animal Shelter on the number above.

Citizens Advice Bureau
Freephone: 0800 735249
Can advise on a number of issues or complaints. If you feel that you need help or advice then please contact them on the number above.