Repair Request for States Tenants

We know how important it is to get the repairs service right - that means finding out what the problem is and putting it right quickly and efficiently.

We are committed to doing this and providing you with a professional service which you will find of value.

Wouldn't it be great if you could order your repairs, when it is convenient for you, 24 hours a day, every day of the year?

Well now you can! With the help of simple drawings and clear options you can make a request which we can then use to instruct a contractor or have one of our Maintenance Officers visit you.

Just click on the link below and you will be connected to Housecall, a new way of dealing with those leaking radiators or sticking doors!

Once your request has been received (normally on the next working day) we will let you know which contractor is dealing with it and how quickly it will be dealt with.

It goes without saying that, just like when you ring in a repair, we may check your rent account and reserve the right not to authorise your repair if your rent account is not up to date.

Click here to launch the Housecall Repair Request System

Note: The Repair Request System opens in a new window. When you have completed your request, you can return to this page by closing the new window.