Transfering within States Properties

Transferring within States Rental Accommodation

Unfortunately, demand far exceeds supply for States Rental Accommodation and it is therefore necessary for a tenant to have a specific reason for requiring a move in order to be accepted onto the Transfer list.

Any tenant wishing to apply must complete a Transfer Application form which is available by collection from Housing at the Customer Service Centre or by contacting us on +44(0)1534 445510.

Medical Transfers

The task of assessing a housing application on ill health or social grounds can be quite complex. In some cases, a medical need may be obvious, and confirmation from a doctor that an applicant has a particular medical issue and corresponding housing need may be sufficient. However, Housing Department staff are not medically trained, and it is therefore sometimes necessary to obtain an objective, expert assessment of a particular case from the Health and Social Services Department, particularly where there are multiple or complex needs. The Department relies very heavily upon this service to assess the numerous and varied medical requests that come into the Department from applicants, tenants, relatives, doctors, health visitors, social workers, teachers, politicians etc… Forms for this assessment - ‘Housing Application Form on Health Grounds’ - are held by the Housing Department and sent to the applicant as necessary. The applicant fills it in and sends it direct to the Health Protection Nurse at Public Health Services, Le Bas Centre in the envelope provided. Staff from Public Health then gather any relevant medical information from involved healthcare professionals, and may visit the applicant where necessary. A full report is then produced and is forwarded to the Housing Department, advising of the details and priority of medical need. Need can be classified as either ‘Immediate’ or ‘Moderate’’, or in some cases there is no recommendation. This assessment gives an invaluable guide to the Allocations Officers when they are deciding who should be allocated a particular unit of accommodation.

Mutual Exchange

The Department operates a Mutual Exchange Scheme. This allows tenants who would not normally be accepted on the transfer list the opportunity of exchanging their property with someone else. Certain restrictions apply, namely; neither party can be in arrears of rent, the property must be accepted as it is (i.e. no maintenance expenditure required by the Department) and the accommodation must be of a suitable size for each transferee. Further information can be sought from the Tenant Participation Team.