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Code of practice for consumer lending 


This is a voluntary code setting standards of good lending practice. Any business who subscribes to this code should follow these standards as a minimum.

These standards seek to ensure Jersey consumers are treated fairly and that the opportunities for taking on excessive financial commitments are reduced.

Who subscribes to this code? 

A Acorn Finance  J Jacksons (CI) Limited 
B Bagot Road Garage Limited   Jersey Home Loans
  Bank of India, Jersey Branch L La Motte Ford 
  Barclays Bank plc, Jersey Branch   Lloyds TSB Offshore Limited, Jersey Branch
  Bel Royal Motor Works Ltd   Lombard Finance (CI) Ltd
  Black Horse Offshore Ltd M Mortgage Shop Plus
C Cherry Godfrey Insurance Services Limited    Motor Mall
  Close Finance (CI) Limited N Newcastle Mortgage Loans (Jersey) Limited
  Colomberie Finance O Oracle Financial Services (Jersey)  Limited
 D Derek Warwick Honda  P Pegasus Financial Services Limited 
 E EQR Finance  R Rightcar Jersey 
 H HSBC Bank International Limited  Royal Bank of Canada (Channel Islands) Limited 
  HSBC Bank plc, Jersey Branch T Tony Cottle Prestige Cars Ltd
 I ING bank (Jersey) Limited  Trinity Tyres (2004) Ltd
  Investec Bank (Channel Islands) Limited  

 

Where can I get a copy of this code?

The code is available to download here or printed copies are available from:

  • any subscriber to the code
  • Trading Standards, 9-13 Central Market, St Helier
  • Citizens Advice Bureau, St Paul's Gate, New Street, St Helier
  • Jersey Consumer Council, 16 Royal Square, St Helier

Download the code of consumer lending size 163kb

Where can I get a copy of the example budget planner described on page 5 of the code?

Download a budget planner size 33kb

What if I have a complaint against one of the subscribers to this code?

You should contact them directly. They should tell you about their complaint procedures and deal with you in a fair, swift and constructive way.

What should I do if the subscriber does not comply with the code?

Contact the Trading Standards Service.