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Email: TTS@gov.je

Tel: 00 44 (0) 1534 445509
Fax: 00 44 (0) 1534 445529

Frequently Asked Questions

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  • Q. Why haven’t my bins been collected today?
    A. Transport and Technical Services is not responsible for the collection of waste from households and premises.  This service is undertaken by the Parishes, so you must contact the Parish Hall for the area in which you live.  Please find contact details below:

    St Brelade 741141
    St Clement 854724
    Grouville 852225
    St Helier 811811
    St John 861999
    St Lawrence 861672
    St Martin 853951
    St Mary 482700
    St Ouen 481619
    St Peter 481236
    St Saviour 735864
    Trinity 865345


  • Q. Can I use the Royal Square for a function?
    A. This is not a matter for Transport and Technical Services, you must apply to the Town Hall.

  • Q. What is the telephone number for the Scrap Yard and what are the opening times?
    A. The Scrap Yard is operated by Picot & Rouille, Bellozanne
    Tel: 734093
    Opening hours:
    Monday – Friday: 8am – 5pm
    Saturday: 8am – Noon
    Sunday: Closed all day

  • Q. Can stones be removed from the beaches?
    A. Generally, you can not take stones off the beach.  It is possible to apply to Transport and Technical Services for special permission, but this is only likely to be granted in exceptional circumstances.

  • Q. Can we ban unnecessary packaging in supermarkets?
    A.  The majority of packaged food sold in Jersey is imported. Regulating levels of packaging on products coming into the Island would be very difficult to administer and would require off-Island suppliers to package items especially for Jersey which is impractical.

    There are a number of EU Directives requiring member countries to control levels of packaging on goods. These will become progressively more strict with time and we will start to see the benefits here. 

    For now the best we can do as individuals is simply avoid over-packaged goods when we shop. Consumer behaviour is very important to the companies that sell these products and they will soon change the way things are done if their sales fall.

  • Q. The traffic lights are out of order, who should I tell?
    A. Please telephone 448690 and you will be put through to someone who will sort out the problem.

  • Q. I would like to commemorate a bench to someone, what must I do?
    A. You need to contact Bob Auffret on tel 449230, he will provide you with the necessary information.  The Department provides standard benches for sale to the public.  Our staff will affix the plaque supplied to them.  The bench will be located on an existing bench site.

  • Q. What do I need to do to put up an advertising banner?
    A.

    Banners and Posters

    The Transport and Technical Services Department allows a limited number of banners and posters to be placed on a restricted number of sites. These banners &/or posters can only be advertising charitable or non profit making organisations events at the discretion of the Department.

    The Department allows a maximum of two weeks advertising per event

    The sites are as follows:

    Posters (excluding July & August)

    Victoria Avenue lamposts

    Railing Banners

    The Steamclock

    The Gloucester Street Junction

    St Brelade’s Parish Hall

    Banner railing rules

    Raised Banners (February to October)

    Burtons to Pearce Jewellers King Street

    BHS to Linscott King Street

    Clinton Cards to All in Black King Street

    Cable & Wireless to Marks & Spencer King Street

    W H Smith to Rowleys King Street

    Boots to Jersey Telecoms Queen Street

    Market to Rock Island Halkett Place

    Axle to Aspen Estate Agents Bath Street

    R Store to Potteries Mulcaster Street

    Raised Banners rules

    If you wish to use a raised banner site permission must also be obtained from the Parish of St Helier and the owners of the above premises before the banners are put in place.

    It is also a requirement that you should obtain suitable insurance cover, since the Minister for Transport and Technical Services will not accept responsibility for injury to persons or damage to property caused by the hanging of such banners.

    Walks & cycle rides etc.

    Permission must be obtained from this Department and the appropriate Parish Connétables prior to walks and cycle rides taking place in the Island . If you intend to collect money as part of a charity event along the route, permission for this is required from the Bailiff’s Chamber.

    We will need to know:

    · Date

    · Route

    · Number of people taking part

    · Start & estimated finish time

    · Organisers contact details

    Dustbin Hire

    Dustbins can be hired from this Department. A standard rate of £60 will be charged for delivery and collection of up to 15 empty bins (£30 each way). In addition, bins containing waste will incur a charge of £50 per hour for emptying.

    If you wish to collect and return and empty the bins yourself, there will be no charge. However, bins containing waste on return will incur a charge of £50 per hour for emptying. Collection or delivery of bins can only take place during normal weekday working hours.

    Organisers of events are asked to ensure that glass is collected separately from other wastes. New procedures require organisers to mark clearly on the waste containers ‘Glass Only’ and ‘No Glass’ and ensure that if contractors are employed to remove the waste they are made aware of the need to separate the glass from other waste.

    The bins mentioned are standard ‘octopus’ bins. Separate ‘dog waste’ bins or ‘Euro’ bins are not available. All dog waste may be placed in the standard bins, as the dog waste is not handled separately from general waste.

    Portable Recycling Banks

    The Department now has available portable recycling banks free of charge for events. It would be prefered if you could collect and return the bins but if this is not possible we can arrange this for you. For more details please contact the Recycling Officer, John Rive on tel; 448585 or e-mailj.rive@gov.je



    Anyone wishing to reserve a site or apply for permission to hold an event needs to contact the Events Coordinator, Fiona Viel, in writing/ by email: f.viel@gov.je

    Transport & Technical Services Department

    PO Box 412

    States Offices

    South Hill

    St Helier JE4 8UY

    Tel: 01534 448207

    Fax: 01534 445529

    Email: f.viel@gov.je