Passport interviews are a new part of the application process if you are applying for a first adult passport. This means your application will take longer than in the past. You should allow six weeks for the application process.
Interviews are held at our office and each one takes around 30 minutes. Please contact our office to arrange a passport interview appointment.
Why have interviews been introduced?
Interviews have been introduced as an extra security measure to stop people getting passports with false identities.
Who needs to be interviewed?
Only adults aged 18 or over, who have never before had a British passport in their own name, need to have an interview.
If you had your own passport as a child, you will not need an interview, as your application will be classed as a renewal. If you did not have a passport as a child (or you were only ever included on a parent’s passport) you will need to attend an interview.
If you are aged 65 or over, you may not need an interview. We will decide whether we need to interview you after we receive your completed application.
How the interview affects your application
You need to apply for your passport in the usual way, using the standard application form and sending it to our office.
Once we have received your application, we will send you a letter outlining the types of supporting documents that you will need to bring with you to the interview.
You will then need to contact our office to make an appointment for an interview at our office at Maritime House.
You should allow more time when applying
We recommend that you submit your application six weeks before you need to travel.
Do not book any travel arrangements until you have received your new passport.
No express service for first-time adult passport customers
It will not be possible for you to use the express service, as you will need to attend an interview.
What is the interview like?
The interview takes about 30 minutes.
Mostly you will be asked to confirm facts about yourself. These are facts that someone trying to steal your identity may not know.
You will need to bring your supporting documents with you to the interview. These will have been outlined in the letter we send you once we receive your application.