About support organisations for carers and people receiving care
Caring for a loved one can be both rewarding and challenging. It’s important for people with care needs and their unpaid carers, to know that help is available.
To make everyday life easier, a wide range of organisations and charities offer:
- practical guidance
- emotional support
- respite opportunities
- expert advice
Support is provided through:
- phone helplines
- online resources
- local community services
Below is an overview of the support available across Jersey.
General support
Dedicated Carers Advisor
Our dedicated Carers Advisor can help you understand the financial support you may be entitled to. This includes:
- reviewing your situation to find the benefits you might be able to get
- clearly explaining what you need to qualify for support
- ensuring you receive all the support and benefits available
You can contact the Carers Advisor by:
- phone on +44 (0) 1534 444480
- email at
carerssupport@gov.je
- visiting us at the Government building on Union St, St Helier, Jersey JE2 3DN
enable Jersey
Work alongside Islanders living with any disability or long-term condition, and includes support for:
The team help Islanders overcome everyday challenges and get the support they need, when they need it. This includes access to repurposed care and mobility equipment through their Equipment Hub.
Contact
enable Jersey by:
- phone on +44 (0) 1534 485740
- email at
info@enablejersey.org
- Kingsman Offices, De Carteret House, 7 Castle Street, St Helier, JE2 3BT
Patient and visitor advice and support (PALS): Health and Care Jersey
Provide confidential advice, support and information on health-related services or care. They can provide a point of contact for patients, their families and their carers by:
- answering any questions you have about Health and Care Jersey
- listening to your concerns about your care
- putting you in contact with the right services, teams or organisations
- listening to your suggestions on how we can improve our services and direct you to the feedback team
Contact
PALS by:
- phone on +44 (0) 1534 443515
- email at
PALS@health.gov.je
- Jersey General Hospital, through the Parade entrance, The Parade, St Helier, JE1 3QS
Carers Jersey
Support unpaid carers in Jersey by:
- improving their lives
- providing a central resource for services
- advocating for their needs with the government
Their aim is to improve recognition and access to support for those caring for family or friends.
Contact
Carers Jersey by:
- phone on +44 (0) 1534 766276
- email at
contact@carersjersey.je
- The Jersey General Hospital, The Parade, Jersey JE1 3QS
St John Ambulance
Free Carers Support Programme, including guest speakers, to support family members and friends who care for someone in the community.
St John Ambulance: Carers Group
Monthly meet-ups for unpaid carers, offering guest speakers and social activities.
Following the Carers Support Programme the group provides:
-
information
-
peer support
-
ongoing encouragement
St John Ambulance: Companion Scheme
Weekly companionship and respite. Trained, DBS-checked volunteers are carefully matched with individuals who:
- are carers
- live alone
- feel socially isolated
No personal care is given.
St John Ambulance: Connect Me Social Group
A fortnightly social group run with Call and Check. Open to independent, mobile adults, with:
- organised activities
- refreshments
- transport when available
Events include:
- cultural visits
- crafts
- gentle exercise
- outings
Contact
St John's Ambulance Jersey by:
Connect Me: Connecting our Communities
A Government programme that focuses on non‑medical social activities designed to support people experiencing:
- loneliness
- low mood
- inactivity
They offer:
- events
- Connect Me Directory
- Community Connectors
- grant scheme
Contact
Connect Me: Connecting our Communities by email at
connectme@gov.je.
Jersey Hospice Care
Provide free, holistic palliative care for anyone in Jersey with a life-limiting condition. They offer support:
- at their In-Patient Unit
- in the community at home
- through bereavement services
They focus on improving quality of life by managing symptoms and providing emotional, spiritual, and practical support for patients and their families.
Contact
Jersey Hospice Care by:
Telecare
Telecare helps you live safely and independently at home by providing emergency support and monitoring if you:
- are vulnerable
- are elderly
- have physical or learning disabilities
- have long-term conditions or complex needs
The Telecare service uses:
- alarm pendants. These are worn on your body and allows you to speak directly to a Care Navigator
- sensors, including:
- fall detection
- smart plugs
- seizure monitors
- environmental devices
- GPS location tracking, which is used to find someone
- Braille on buttons and other aids, if you’re visually or hearing impaired
You can choose the support package that works best for your needs.
To apply or to learn more about the service visit Telecare.
You can contact the Care Navigation team if you:
- need help completing the application form
- have any additional questions
- would like to request a demonstration
Contact the team by:
Specialist support for health conditions and illnesses
Other organisations offer more specialist support for a range of conditions and illnesses, including:
- Dementia
- Stroke
- Cancer
- Parkinsons
-
Motor Neurone Disease (MND)
-
Autism
-
Mental health
- brain injuries
- visual impairments
- hearing impairments
- learning disabilities
Dementia Jersey
Offer a range of services for people with dementia and their carers. They hold:
- sessions to raise awareness
- training for families and professionals
- campaigns to improve services and make Jersey a more dementia friendly island
Contact
Dementia Jersey by:
Headway
Provide free, life-changing rehabilitation and support for patients and their families affected by brain injuries, from:
They offer services such as:
- physiotherapy
- speech therapy
- creative therapies, for example through art and music
- counselling
- a bus service to their Day Centre to prevent isolation and help rebuild lives
Contact
Headway by:
- phone on +44 (0) 1534 505937
- email at
info@headway.org.je
-
Le Coie, Springfield Stadium, St Saviour, Jersey, JE2 7DN
Jersey Stroke Association
Provide essential post-stroke support, including:
- personalised care plans
- communication help
- practical advice for survivors, families, and carers
They focus on rebuilding lives, raising awareness, preventing further strokes, and working with local health services to improve island-wide care.
Contact the
Jersey Stroke Association by:
- phone on +44 (0) 1534 724441 or +44 (0) 7829 845086
- email at
jerseyoffice@stroke.org.uk
- Liberation Station, Floor 1, St Helier, JE2 3AS
Jersey Stroke Support
Provide vital post-stroke reviews, support, and awareness for survivors and families in Jersey. They help survivors adjust confidently after leaving the hospital through:
-
holistic care
-
rehabilitation referrals
They provide community education about stroke prevention using the FAST message:
Contact
Jersey Stroke Support by:
Parkinsons UK
Improve the lives of islanders with Parkinson's, and their carers, and families by providing:
- therapeutic activities, including boxing, singing and fitness
- organising social events, such as lunches, outings
- offering information and support
- raising public awareness
- supporting research
Contact
Parkinsons UK by:
Motor Neurone Disease Association
Support islanders with Motor Neurone Disease (MND), and their families, and carers by funding:
- specialist equipment
- local services, such as specialist nurses
- support to help people stay home longer
They also raise awareness and funds for research.
Contact the
Motor Neurone Disease (MND) Association by:
- phone on +44 (0) 7829915547
- email at
jerseymnda@gmail.com
- The Barn, La Ferme de la Fontaine, Les Cabots, La Rue a Don, Grouville, JE3 9AD
Macmillan Cancer Support Jersey
Provide free, confidential emotional, practical, and wellbeing support for anyone affected by cancer in Jersey through their Oasis centre, by phone or online. Support is provided for patients, as well as their family and friends.
From diagnosis, through treatment and beyond, they help patients and their families and friends, to find the best way through their cancer journey. This is provided through:
- therapies
- advice
- social groups
- resources
Contact
Macmillan Cancer Support Jersey by:
- phone on +44 (0) 1534 498188
- email at
admin@macmillanjersey.com
- The Oasis, Suite 2.13 the Lido Medical Centre, St Saviour’s Road, St Saviour, JE2 7LA
EYECAN
Support Islanders of all ages who have sight loss. They promote independence and inclusion through tailored support, community events, and partnerships with Government and other organisations to provide:
- advice
- assistive technology support
- mobility help
- daily living aids
- advocacy
- social activities, such as social clubs, art, cycling, swimming
Contact
EYECAN by:
- phone on +44 (0) 1534 864689
- email at
info@eyecan.je
- Westlea Centre, Rue du Huquet, St Martin, JE3 6HU
Jersey dDeaf Society
Support the Jersey's deaf and hard of hearing community by:
- providing specialist equipment
- funding Deaf Awareness training
-
linking members to services
- ensuring greater accessibility and inclusion on the island for people with hearing loss
Contact the
Jersey dDeaf Society by:
Autism Jersey
Support people on the autism spectrum and their families by providing personalised services, advocacy, and resources to help them lead full, independent, and inclusive lives. They offer the following support:
- direct care
- short breaks
- free family counselling
- social clubs
- community training
Contact
Autism Jersey by:
- phone on +44 (0) 1534 871888
- email at
ajadmin@autismjersey.org
- Second Floor, 18/19 Commercial Buildings, St Helier, JE2 3NB
Les Amis
Support people with learning disabilities, providing:
- residential care
- domiciliary support for independent living
- respite care
They also run social enterprises such as used cooking oil recycling, to foster inclusion and employment for their service users, helping them live valued lives in the community.
Contact
Les Amis by:
- phone on +44 (0) 1534 850600
- email at
info@lesamis.org.je
- La Grande Route de St Martin, St Saviour, JE2 7GS
Mind Jersey
Promote good mental health by providing information, support, and practical help for people with mental illnesses, their families, and carers. Mind Jersey campaign to reduce stigma and improve local mental health services through services such as:
- peer support
- residential care
- training
Contact
Mind Jersey by:
-
phone on +44 (0) 1534 880584
-
email at
admin@mindjersey.org
-
Pip’s Place, 15 Union Street, St Helier, JE2 3RF
Listening Lounge
Offer free, accessible mental health and wellbeing support for adults aged 18 and over. Support is provided through peer workers and counsellors, giving a safe space for talking about:
- worry
- stress
- anxiety
- life challenges
Support can be given during a drop-in session, on the phone, or online. Services include:
- counselling
- group support
- educational opportunities
- specialised support to carers of those with mental health difficulties
Contact the
Listening Lounge by:
Young carers support
Jersey Youth Service: My Time 4 Young Carers
Provide support for young people from age 8 to 18 years, who care for someone with a support need. This could be due to:
- a long- or short-term illness
- disability
-
injury
- neurodivergent needs
- struggles with mental health
- substance use
They offer free activities such as:
- weekly youth club sessions for different ages
- trips
- holiday programme
- training and support
The My Time project offers young carers:
- a vital break
- peer support
- skill-building opportunities
- fun, in a safe environment
Contact the
Jersey Youth Service by:
-
phone on +44 (0) 1534 280500
-
email at
mytime@jys.je
-
St James Centre, St James Street, St Helier, JE3 7EZ
Sessions run from different venues across the Island.
Support for parents
Parent Carer Forum Jersey
An independent group for parents and carers of children up to 25 years of age, with special needs in Jersey. They play an important role in joining up services to help children with disabilities and their families through:
- sharing experiences
- providing feedback
- influencing policy
- connecting families with support and resources
Contact the
Parent Carer Forum Jersey by:
Funding opportunities
Jersey Community Foundation
Provide grant funding support to charities, community and voluntary groups in Jersey whose work benefits our community.
Examples of available funding include:
- The Greville Bathe Fund. This was set up to support sick and elderly Islanders
- The Ann Alice Rayner Fund. This was created to help people living in Jersey who have financial difficulties
For enquiries, email admin@jerseycommunityfoundation.org.
Jersey Community Foundation
Contact us
If your organisation supports carers or those receiving care and would like to be included in this page, email esshcomms@gov.je.
gov.je