Parenting support services
Our
Parenting Support Services start from the belief that bringing up children is
the most important role that many of us embark on.
Parenting
support workers have knowledge of children and young people’s development and
how families work. They use this knowledge to support parents and carers in
their important role. Our focus is on building family strengths as well as
finding ways forward together.
Because
of the current public health guidance, our group parenting programmes and
face-to-face meetings have had to stop. We are still here for telephone calls on +44 (0) 1534 519000.
We can also offer information and support through our online request form or
email us at childrenandfamilieshub@gov.je.
Support for parents
during the Coronavirus pandemic
The
Coronavirus pandemic is a challenging time for families, children and young
people. Family life and daily routines are disrupted.
The
disruption to routine and lifestyle can be unsettling for some children and
young people. They may become anxious, confused or frightened by what they are
experiencing. Feelings and behaviours will show in different ways. For example,
children and young people may be clingy, withdrawn, angry or aggressive.
The
social and economic impact on parents and households can upset family harmony
and security.
We have
put together some resources with ideas to support you in your parenting role during this
difficult time:
Talking to your children about coronavirus
Maintaining emotional and physical wellbeing during the coronavirus pandemic
Family relationships at home during the coronavirus pandemic
Supporting children with special educational needs and disabilities
Safeguarding yourself and others during the coronavirus pandemic
Learning At Home website
How to contact us
Complete our online request for advice form, we will get back to you within one working day.
Call the Children and Families Hub Helpline on +44 (0) 1534 519000.
You can also email childrenandfamilieshub@gov.je. Make sure that you give us enough details in your email so that our team can help you. We'll get back to you within one working day.
The Children and Families Hub is open Monday to Thursday from 8.30am to 5pm and Friday from 8.30am to 4.30pm.
We have a skilled and experienced team. The team member answering the phone may be able to answer your query immediately. If they can't, they will take your number and arrange a phone call with a team member who can help.