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L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Prisoner peer support services

The prison offers a number of peer support schemes run by prisoners for prisoners.

Prisoners who are new to the system often find it distressing and traumatic, so peer support schemes can help to create a safe environment where they can discuss any problems and anxieties.

Toe by Toe (reading skills)

Toe by Toe mentors are prisoners who are trained to encourage and support other prisoners with little or no reading skills. They provide informal, one-to-one learning.


Volunteers from the Samaritans visit the prison twice a week. Prisoners can make an appointment with prison staff to see a volunteer.

Prisoners can also call the Samaritans at any time of the day.  All conversations with the Samaritans are confidential.

Samaritans website

Listener schemes (emotional support)

'Listeners' are prisoners who are trained to give confidential emotional support to other prisoners.

The listener scheme can only run when we have trained listeners, but we may have other 'buddy' and 'carers' programmes in place.

Insiders (support for new prisoners)

The Insiders scheme involves trained prisoners and volunteers who give basic information and reassurance to new prisoners when they arrive in prison.

The first 24 hours in custody can be distressing and this scheme helps reduce new prisoners' anxiety.

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