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Financial Services Ombudsman (Exempt Business) (Jersey) Order 201- consultation

DepartmentEconomic Development, Tourism, Sport and Culture
Start date01/09/2014
End date15/09/2014
Type of consultationOther
Deadline for comments15/09/2014

About the consultation

​​​​​​​​​​​The Financial Services Ombudsman (Jersey) Law 2014 (the "Law") was registered in the Royal Court on 25 July 2014, establishing the Office of the Financial Services Ombudsman (OFSO).

The requirements on referral and handling of complaints will come into force at a later date.

The Law sets a very wide potential scope for the types of financial services about which complaints can be brought to the OFSO.

The Minister must narrow this scope by order.

An early consultation has already been performed by the Minister for Economic Development  on a draft Financial Services Ombudsman (Exempt Business) (Jersey) Order 201-.

This formal consultation, as required by the law, is to be a short, refreshing exercise as the issues have already been considered and the draft order is materially unchanged.

Financial Services Ombudsman (Exempt Business) (Jersey) Order 2014 on Jersey Law website

Summary of early consultation

The Department of Economic Development published a consultation paper and a draft Financial Services Ombudsman (Exempt Business) (Jersey) Order 201- on 31 March 2014 with a closing date of 8 May 2014. Five​ responses were received.

​You can read the summary of findings on the secondary legislation consultation page.

​Financial Services Ombudsman (Jersey) Law 201- secondary legislation consultation​​

Who should respond

The Economic Development Department will be particularly seeking the views of the newly established OFSO on the draft order.

Responses from other bodies are not expected due to the previous consultation​, but will be considered if received.

How to submit comments to the consultation

​This consultation is now closed.

You can find out more about the Financial Services Ombudsman using the link below.

Complaining about a financial service (Financial Services Ombudsman)

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