Liquid Waste privacy notice

​Introduction​

This privacy notice covers the liquid waste service delivered by Operations and Transport which sits within the Infrastructure and Environment Department (IE).

IE is registered as a Controller under the Data Protection (Jersey) Law 2018​ (Data Protection Law), as we determine the purpose and means of the processing of the personal information collected about you for this service.

As a Government department, we generally process and hold your information in order to provide public services and meet our statutory obligations. This notice explains in more detail how we use and share information relating to you (your personal data) in order to provide the service described above.

Find more information on how the department uses your personal data for other services on the States of Jersey privacy policies.

We will continually review and update this privacy notice to reflect changes in our services and feedback from service users, as well as to comply with changes in the law.

How we collect information about you

Your personal data will, in most cases, be collected directly from you. This may be done in any of the following ways:

• when you complete a form to apply for a service that the department administers 
• when contacting the department by email requesting information or providing feedback on services that we provide.
• to meet security requirements for the Licensing of our sites CCTV is in operation, and information may be recovered from this system if required.
• surveys regarding foul and surface water and drainage systems
• usage of tanker import facilties
• septic and tight tanks service by Government of Jersey
• by you telephoning, mailing or emailing us directly

In some cases, we may collect information about you from another Government of Jersey department or from the following third parties with which we interact in order to deliver our duties:

• Emergency Services such as police, fire and ambulance
  
• parishes and Honorary Police
• Development and Land
• Law Offices 
  

Types of information we collect

The types of personal data collected will vary depending on what information you volunteer and the information we need in each circumstance. However, we have listed below the most common categories of information we may collect about you:

• personal details, such as name, date of birth, health information and title
• contact details, such as address, phone number, mobile number and email address
• organisation details, such as name of your organisation, job title and role, and responsibilities within organisation
  
• drainage surveys of properties
• public consultations on infrastructure developments
• voluntary information, such as unsolicited information you may provide to us when you engage with us
  

How we will use the information about you

We need to collect and hold personal data about you, in order to carry out the public functions of the Liquid Waste. Our legal basis for processing personal data in most cases is that it is necessary for the exercise of Liquid Waste function of the States or any public authority (Schedule 2 para 4(c) of the Data Protection Law).

We have set out in further detail below why we use your personal data in each instance. 

Who we may share your personal informatio​n with

Other data controllers

We may need to pass your personal data to other Government of Jersey departments or the following organisations for the purposes stated above:

• Government’s Data Protection Officer
• Jersey Office of the Information Commissioner (JOIC)
  
• States of Jersey Police
  
• Minister for the Environment under the requirements of the Water Pollution (Jersey) Law 2000
  
• feedback purposes with Employment, Social Security and Housing
  
• drainage survey contractors​
  

We may also disclose information to other public authorities where it is necessary, either to comply with a legal obligation, or where required under other legislation. Examples of this include, but are not limited to:

• where the disclosure is necessary for the purposes of the prevention or detection of crime
• for national security purposes
• for the purposes of meeting statutory obligations
• prevent risk of harm to an individual

Service providers

Your personal data may be processed on our behalf by certain third parties who provide service to us, so that they can provide those services. We have strict contracts in place with these service providers to ensure they process your data only on our instructions and with appropriate security in place. The categories of third parties who may receive your personal data in order to provide us with a service are:

• SALTO access system
• email and data storage providers such as Microsoft
  

At no time will your information be passed to organisations for marketing or sales purposes or for any commercial use without your prior express consent.

Publication of your information

The liquid waste team do not publish personal data.

How long do we store the information about you

We will keep your personal data accurate and up to date and not keep it for longer than is necessary in order to meet the statutory requirements and functions of the Liquid Waste section.  

Ask to see our retention schedule for more detail about how long we retain your information.

Where do we store the information about you

Government of Jersey systems store data in Jersey, the UK and the EU. The UK has been granted adequacy status by the European Commission and personal data stored there will be protected to the same standards as personal data held in Jersey and the EU.

In some instances, we may be required to transfer your personal data outside Jersey and the European Economic Area (EEA), if the recipient is located outside these jurisdictions. However, we shall only do this with the necessary safeguards in place and where it complies with the Data Protection Law. For details of the safeguards we rely on if we do this, contact the department using the contact details below.

Cookies and the gov.je website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 

Find details of the cookies p​​olicy in the gov.je privacy policy​.

Statutory or contractual obligations to provide personal data

You are obliged under Drainage (Jersey) Law 2005 to provide us with the following personal data:

• contact details
  
• property information
  

Your rights

Find more details about your personal data rights​ and your rights under the Data Protection Law and how to exercise them.

Withdrawal of consent

Where we rely on your consent to process personal data. You can withdraw your consent by contacting the Data Governance Officer at IE.

Contact details

If you want to contact the department in relation to this privacy notice email the Data Governance Officer at dpie@gov.je​.

Complaints

If you have an enquiry or concern regarding processing your personal data you can contact the Central Data Protection Unit.

If you want to make a complaint about how your personal data is processed, you can email the Government’s Data Protection Officer at DPO@gov.je​.

If you believe that Infrastructure and Environment has contravened the Data Protection Law and the contravention affects your data protection rights, you have the right to make a complaint at any time to the Jersey Office of the Information Commissioner (JOIC).

We would, however, appreciate the chance to deal with your concerns before you approach the JOIC, so contact the DPO in the first instance.

Changes to this notice

We may, from time to time, revise this privacy t​o ensure it remains up to date. It is advisable to check it regularly to keep aware of any changes.​