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Statistics Jersey's privacy policy and retention schedule

Statistics Jersey is registered as a 'Controller' under the Data Protection (Jersey) Law 2018 as we collect and process personal information about you. We process and hold your information in order to provide public services and meet our statutory obligations.

This notice explains how we use and share your information. Information may be collected on a paper or online form, by telephone, email, or by a member of our staff.

We'll continually review and update this privacy notice to reflect changes in our services and feedback from service users, as well as to comply with changes in the law.

What information we collect about you

We collect the following types of information about you:

Why we collect information about you

We need to collect and hold information about you in order to produce and publish official statistics on:

  • population size and structure
  • projected population size and structure
  • demographic topics such as education, residential status, employment, unemployment
  • attitudes, behaviours and opinions of residents
  • Jersey’s economy
  • public health

How we use the information about you

We'll use the information you provide in a manner that conforms to the Data Protection (Jersey) Law 2018 and to the Statistics and Census (Jersey) Law 2018.

We'll try to keep your information accurate and up to date and not keep it for longer than is necessary. In some instances the law sets the length of time information has to be kept. See our retention schedule for more detail about how long we keep your information.   

We don't process your information overseas using web services that are hosted outside the European Economic Area. 

Data sharing

Under the Statistics and Census (Jersey) Law 2018, Statistics Jersey won't pass your information to anyone outside of Statistics Jersey.

Personal information will only be used for statistical purposes and won't otherwise be published or communicated.

At no time will your information be passed to organisations for marketing or sales purposes or for any commercial use.

Publication of your information

We'll only publish information in a form where individuals and households can't be identified.

Emails

If you email us we may keep a record of your email address and a copy of the email for record keeping purposes.

For security reasons we won't include any confidential information about you in any email we send to you. We would also suggest that you keep the amount of confidential information you send to us via email to a minimum or use our secure online services where possible or correspond with us by post.

We won't share your email address or your email contents unless it's necessary for us to do so; either to fulfil your request for a service; to comply with a legal obligation, or where permitted under other legislation.

Phone calls

We don't record or monitor any phone calls you make to us using recording equipment, although if you leave a message on our voicemail systems your message will be kept until we are able to return your call or make a note of your message. File notes of when and why you called may be taken for record keeping purposes.  We won't pass on the content of your phone calls, unless is it necessary for us to do so; either to fulfil your request for a service; to comply with a legal obligation, or where permitted under other legislation.

Your rights

You can ask us to stop processing your information

You have the right to request that we stop processing your personal data in relation to any of our services. However, this may cause delays or prevent us delivering a service to you. Where possible we'll seek to comply with your request but we may be required to hold or process information to comply with a legal requirement.

You can withdraw your consent to the processing of your information

In the few instances when you have given your consent to process your information, you have the right to withdraw your consent to the further processing of your personal data.  However, this may cause delays or prevent us delivering a service to you. We'll always seek to comply with your request but we may be required to hold or process your information in order to comply with a legal requirement.

You can ask us to correct or amend your information

You have the right to challenge the accuracy of the information we hold about you and request that it is corrected where necessary. We'll seek to ensure that corrections are made not only to the data that we hold but also any data held by other organisations / parties that process data on our behalf.

You can request that the processing of your personal data is restricted

You have the right to request that we restrict the processing of your personal information.  You can exercise this right in instances where you believe the information being processed in inaccurate, out of date, or there are no legitimate grounds for the processing. We'll always seek to comply with your request but we may be required to continue to process your information in order to comply with a legal requirement.

You can ask us for a copy of the information we hold about you.

You are legally entitled to request a list of, or a copy of any information that we hold about you. You can submit a subject access request (SAR) using our online form

However where our records are not held in a way that easily identifies you, we may not be able to provide you with a copy of your information, although we'll do everything we can to comply with your request.

Complaints

If you have an enquiry or concern regarding how we process your personal data you can:

  • call +44 (0) 1534 440423
  • email Statistics Jersey
  • write to Statistics Jersey, Cyril Le Marquand House, The Parade, St Helier, Jersey, JE4 8QT

You can also complain to the Information Commissioner about the way your information is being used by:

  • calling +44 (0) 1534 716530
  • writing to Office of the Information Commissioner, One Liberty Place, Liberty Wharf, La Route De La Liberation, St Helier, Jersey, JE2 3NY
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