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Viscount's Department privacy policy and retention schedule

​Introduction

The Viscount’s Department is registered as a ‘Controller’ under the Data Protection (Jersey) Law 2018 as we collect and process personal information about you. We process and hold your information in order to provide public services and meet our statutory and other legal obligations and obligations arising under orders of the Jersey Courts. This notice explains how we use and share your information. Information may be collected on a paper or online form, by telephone, email, letter or by a member of our staff, or in some cases, by another States department or public authority or by a service provider authorised to act on our behalf.

We will continually review and update this privacy notice to reflect changes in our services and feedback from service users, as well as to comply with changes in the law.

Information we collect about you

We may collect a wide range of information about you, some of which may include special category data. The information we collect may include:

  • your name, address, date and place of birth, marital status, email address, telephone/mobile numbers
  • your occupation and employer
  • your financial affairs, including people to whom you owe money or people who owe you money
  • your property
  • your family and dependants
  • information about your health, religion, race or ethnicity or sexuality
  • allegations of and convictions for criminal offences criminal penalties imposed against you
  • court proceedings in which you are involved
  • court orders issued against you
  • statements you have made to the Police

In any case, we will only collect the information that we need to perform our functions and to comply with our legal requirements.

We may collect this information from a range of sources, including you, your family, the Police, the Parishes, your creditors, the Courts and other States Departments.

In some cases, we may need to collect other information about you but we will only collect the information we need to perform our duties and fulfil our legal requirements.

Why we collect information about you

We need to collect and hold information about you, in order to fulfil our responsibilities, powers and duties under statutory or customary law, court orders or other legal requirements, which include to:

  • enforce the payment of criminal penalties
  • fulfil our role in the criminal justice system
  • collect civil debt or enforce other civil Court orders
  • assist the Island to fulfil its obligations under
  • international assistance arrangements
  • administer insolvency proceedings
  • administer the affairs of persons for whom we have been appointed as curator
  • investigate sudden death and conduct inquests
  • administer the assize jury system
  • give exemptions from the payment of Court fees
  • issue Court notices
  • to fulfil any other duty or responsibility that we are required to perform under an order of the Court

How we use information about you

We will use the information you provide in a manner that conforms to the Data Protection (Jersey) Law 2018.

We will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary. In some instances the law sets the length of time information has to be kept. Please ask to see our retention schedules for more detail about how long we retain your information.

Your rights

You can ask us to stop processing your information

You have the right to request that we stop processing your personal data in relation to any of our services. However, this may cause delays or prevent us delivering a service to you. Where possible we will seek to comply with your request but we may be required to hold or process information to comply with a legal requirement.

You can withdraw your consent to the processing of your information

In the few instances when you have given your consent to process your information, you have the right to withdraw your consent to the further processing of your personal data.  However, this may cause delays or prevent us delivering a service to you. We will always seek to comply with your request but we may be required to hold or process your information in order to comply with a legal requirement.

You can ask us to correct or amend your information

You have the right to challenge the accuracy of the information we hold about you and request that it is corrected where necessary. We will seek to ensure that corrections are made not only to the data that we hold but also any data held by other organisations/parties that process data on our behalf

You request that the processing of your personal data is restricted

You have the right to request that we restrict the processing of your personal information.  You can exercise this right in instances where you believe the information being processed in inaccurate, out of date, or there are no legitimate grounds for the processing. We will always seek to comply with your request but we may be required to continue to process your information in order to comply with a legal requirement.

You can ask us for a copy of the information we hold about you

You are legally entitled to request a list of, or a copy of any information that we hold about you. However where our records are not held in a way that easily identifies you, for example a land registry, we may not be able to provide you with a copy of your information, although we will do everything we can to comply with your request.

Complaints

If you have an enquiry or concern regarding the States of Jersey processing your personal data you can:

You can also complain to the Information Commissioner about the way your information is being used by:

  • calling +44 (0) 1534 716530
  • writing to Office of the Information Commissioner, One Liberty Place, Liberty Wharf, La Route De La Liberation, St Helier, Jersey, JE2 3NY
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