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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Police callouts to Elizabeth Terminal (FOI)

Police callouts to Elizabeth Terminal (FOI)

Produced by the Freedom of Information office
Authored by States of Jersey and published on 03 November 2017.



I would like to know how many times the Police have been called to Elizabeth Terminal to deal with incidents involving passengers of Condor Ferries in 2014, 2015, 2016, and so far this year.


I would like to have a breakdown of these incidents, was it drunken behaviour, antisocial behaviour, fights on board or thefts, and so on.


Have any arrests been made following those incidents and / or any prosecutions started?


I would also like to know how much money dealing with those incidents has cost.



The States of Jersey Police (the Police) incident recording log was searched for the years in question using the terms relating to Condor and the Queen Elizabeth terminal. Most calls to the harbour did not relate directly to requests for assistance from Condor Ferry staff from either the boat or the terminal. Those that did are summarised below.

​Year ​2014 ​2015 ​2016 ​2017 to date
​Calls to Harbour​1715​18​25​
​Calls related to Condor ferries​54​5​10​

B and C


  • on three separate occasions as vehicles left the ferry, customs staff alerted Police to a driver who they believed may be over the legal drink drive limit. All drivers were subjected to a breath test, two passed and one, a driver from the UK, failed. He was arrested and convicted at magistrate’s court. He was fined £1000 and disqualified from driving for two years
  • one male was refused travel by Condor due to his level of intoxication. He was arrested and received a caution at a Parish Hall enquiry
  • Condor reported that two men were behaving in an unacceptable manner due to excessive alcohol intake whilst in St Malo. Police attended and escorted the males from the harbour. No further action was taken


  • request from Condor to meet the ferry following the annual Muratti football match in Guernsey. All parties left the harbour area peacefully
  • Condor advised the Police of concerns a lorry driver may be over the drink drive limit. Driver walked off the ferry requesting staff move his vehicle and park until the morning. No further Police action
  • following the arrest in St Malo of part of a group for drunken behaviour, the rest were allowed to travel back to Jersey. Police met the boat but all departed peacefully
  • Condor reported the antisocial behaviour of two males on the boat. Alcohol was a factor. Police attended and dealt with the matter by words of advice


  • Police called to deal with angry passengers when the arriving boat was unable to dock due to bad weather. No arrests made
  • antisocial behaviour on boat. Police attended and escorted male from harbour
  • two French passengers refused to leave the terminal as it was closing for the night. Missed last boat. Alternate accommodation arranged
  • antisocial behaviour on boat. Police escorted two males from the harbour
  • three males acting suspiciously in terminal. Males awaiting a local to meet them having arranged to purchase a vehicle


  • Condor staff concern for the welfare of a passenger. Police attended
  • unattended bag in Terminal
  • football fans travelling
  • two drunk and disorderly passengers on boat. Both arrested, dealt with by the Centenier
  • disorderly male on boat. Escorted from harbour. No further Police action
  • unaccompanied minor travelling. Police attended and arranged for care whilst parents travelled from France to accompany
  • request Police assistance for drunk female returning from a day trip to St Malo. Handed into the care of partner
  • aggressive passenger following cancelation of sailing. Passenger refused onward travel. Other arrangements made
  • Police called to aggressive drunken male. Arrested for assault. Fined £1000 at Magistrates Court
  • welfare concern by staff for passenger. Police dealt


The Police do not hold the information requested regarding costs.

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