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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Yoti Digital Identification (FOI)

Yoti Digital Identification (FOI)

Produced by the Freedom of Information office
Authored by States of Jersey and published on 25 July 2018.
Prepared internally, no external costs.


Please kindly provide a breakdown of all costs related to the States of Jersey’s decision to select Yoti as the island’s Digital ID solution.

This should include:


All costs associated with the due diligence process (said to have occurred between October 2017 and March 2018)


The cost of signing on or ‘onboarding’ Yoti as Jersey’s Digital ID solution


The amount spent so far on marketing, integration and development since the decision was taken


The five year total cost of ownership (this blog post says that it has already been calculated – please provide this figure):

Towards a digital ID – part 15


Please also provide the total expenditure on the eGov programme - an update of the following Freedom of Information response please:

Expenditure on eGov programme (FOI)


Of this figure, please confirm how much was spent on Digital ID work. If Digital ID work has been allocated a separate budget, please confirm a figure for this, and how much of this has been spent so far.


Did any of the above expenditure require Ministerial approval? If not, why not? If so, please provide the relevant Ministerial Decision(s) where approval was given.


The latest information in relation to Yoti is available on the States of Jersey Blog at the following link:

Towards a digital ID – part 16


The due diligence process took place between December 2017 and March 2018.The costs associated with the due diligence process total £135,593. This includes external specialist consultation and project management costs.

B to D

Information in relation to the Yoti budget allocation is available within the above link. Any further breakdown of the requested costs is exempt under Article 33(b) (Commercial Interests) of the Freedom of Information (Jersey) Law 2011.


Total expenditure on eGovernment programme to 30 June 2018, is as outlined below.

(The eGov team figure includes employee salaries dedicated to the eGov programme).

​ ​Total expenditure to 30 June 2018 (£'000)
​Exemplar Projects​1,897
​eGov Team ​3,086
​Digital Design Authority​1,940
​Foundation projects ​2,218
​ Foreground original business case​1,190
​Foreground additional​265
​Additional projects with political approval ​479
​Additional projects with board approval  ​540
Total  ​£11,615



Information in relation to the budget and allocation of costs is available within the States of Jersey blog at the following link:

Towards a digital ID – part 16


Ministerial approval was required for all expenditure. The requested Ministerial Decision is available on at the link below. The information requested is therefore exempt under Article 23 of the Freedom of Information (Jersey) Law 2011 as this is accessible to the applicant by other means, as follows:

Ministerial decision - Digital identity

Exemptions applied

Article 23 Information accessible to applicant by other means

(1) Information is absolutely exempt information if it is reasonably available to the applicant, otherwise than under this Law, whether or not free of charge.

(2) A scheduled public authority that refuses an application for information on this ground must make reasonable efforts to inform the applicant where the applicant may obtain the information.

Article 33 Commercial interests

Information is qualified exempt information if –

(a) it constitutes a trade secret; or

(b) its disclosure would, or would be likely to, prejudice the commercial interests of a person (including the scheduled public authority holding the information).

Public Interest Test

Since the exemption engaged is qualified, not absolute, a public interest test has been conducted to assess whether, in all the circumstances of the case, the public interest in supplying the information is outweighed by the public interest in not doing so. It is judged that the public interest in raising awareness of specific financial information is outweighed by the potential prejudice to the commercial interests of both the States of Jersey and to third parties.

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