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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Staff abuse (FOI)

Staff abuse (FOI)

Produced by the Freedom of Information office
Authored by Government of Jersey and published on 08 July 2019.
Prepared internally, no external costs.


How many assaults has there been on staff employed by the States in the past four years 2018 and so far in 2019?

Can I have a break down of these assaults, who they have been on and in what sector?

Could I also get the information about the type of assault?

Please use a similar format as used in a previous published Freedom of Information response:

Verbal and physical abuse of staff (FOI)


Please see attached data as requested. This information is only provided for those departments that record such incidents - there is no requirement for staff to report every incident of verbal or physical abuse therefore the figures supplied cannot be exhaustive.

​ ​

How times have States of Jersey employees been subjected to verbal abuse by members of the public in 2018 and 2019

​How times have States of Jersey employees been subjected to physical abuse by members of the public in 2018 and 2019

​How times have the States of Jersey police been called to respond to cases of verbal and physical abuse to States of Jersey employees by members of the public in 2018 and 2019







​Customer and Local Services​4316​0​0​27​7​
​Education *​150​1​0​3​0​
​Growth, Housing and Environment (DoTE) ​31​22​1​0​
​Growth, Housing and Environment (EDTSC) ​57​0​0​2​2​
​Growth, Housing and Environment (DFI) ​3314​2​1​1​2​
​Health and Community Services​117​3​0​3​0​
​Justice and Home Affairs (Ambulance Service)​20​2​0​0​0​
​Police​Not recorded ​4518​0​0​

* Education

It should be noted that information supplied is where incidents have been reported and recorded in a searchable format.

A new system for recording this information was introduced to schools on 17 September 2018 and incidents are now submitted via an online form and recorded centrally.

This report does not include data relating to pupils as this was reported in a previous Freedom of Information request (FOI) which is available at the following link:

Primary and Secondary School exclusions (FOI)

This response captures any other incidents involving the general public.

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