The Business Plan is set out as follows:
Section 1 provides background information about the Court Service.
Section 2a summarises the key objectives and priorities of the Court Service.
Section 2b details all of the Court Service objectives which contribute to the States strategic priorities.
Section 3 analyses the resources available to the Court Service for 2011.
Section 4 contains the detailed Action Plans for 2011 and beyond for the Court Service, covering the following areas:
- Core Services.
- Law Reform.
- Corporate Management Objectives.
- Information Systems.
- Human Resources.
- Public Relations.
- Health and the Environment.
- Equipment and Technical Resources.
- Performance Management.
In addition, Section 4 contains the Court Service Critical Success Factors (and the actions being taken to manage them), Service Pledges, Client Charter and Code of Corporate Governance, and a list of abbreviations used in the Action Plans.