​​​​​​Jersey’s All‑Ages Mental Health Strategy sets out how we will improve mental health and wellbeing for children, young people, adults and older adults.

The strategy has been shaped by: 

• people with lived experience of mental health difficulties including carers and families 
• Public Health
• Child and Adolescent Mental Health Services (CAMHS)
• Children, Young People, Education and Skills (CYPES)
• Adult, and Older Adult Mental Health
• community partners

Together we aim to make it easier to access the right support at the right time.

Why Jersey needs an all‑ages strategy

People can face gaps or delays when moving between services, and routes through care can be hard to navigate. This strategy brings services together into a more coordinated system that is easier to understand and access.

The strategy will:

• increase access to early help in schools, community settings and primary care
• improve crisis and urgent care responses
• create clearer, more connected pathways across age groups
• use evidence‑based interventions to improve the quality of support
• expand community recovery options, including supported living, rehabilitation, peer support and vocational programmes

These improvements will help you find support earlier and reduce the need for more intensive interventions.

Children, young people, adults and older adults will continue to have age‑appropriate services, but these teams will work more closely within a single joined‑up system.

How services will be organised

Support is delivered across 4 tiers, ranging from universal wellbeing support to intensive and inpatient care.

This tiered model ensures you receive the right level of help, with clearer routes to move between different types of support as needs change.

Tier 1: universal wellbeing support

Island wide support available to everyone, promoting positive mental health and providing:

• general information
• advice
• wellbeing resources

Tier 2: targeted early help

Support in community settings such as: 

• schools
• youth services 
  
• primary care

For people beginning to experience difficulties, helping prevent concerns escalating.

Tier 3: specialist multidisciplinary care

Specialist assessment and treatment if you experience moderate to severe mental health needs. 

This includes: 

• structured therapeutic interventions
• psychological therapies
• multidisciplinary team support

Tier 4: intensive and inpatient care

Specialist intensive support for people with the most complex or high-risk needs, including inpatient care and crisis stabilisation support.

Improving access, quality and experience

Clearer information, simpler pathways and earlier support will help you find the right help more easily.

Quality will be monitored through: 

• service data
• national frameworks
• feedback from people with lived experience 

Some updates, like improved information and navigation, will begin quickly. Larger system changes will be introduced over the 5‑year period.

Recovery‑focused care

Recovery is central to the strategy.

You’ll be supported to set personal goals, build on your strengths and take control of your life. Services will make sure you and your family are involved in decisions about your care. More people with lived experience will also be trained and supported to help others.

Crisis and urgent care

Crisis services will be strengthened with quicker, safer and more coordinated support.

Clearer crisis routes, better communication and more joined‑up urgent care responses will help you get support when you need it most. Early help will also be expanded to reduce the likelihood of crises wherever possible.

Support for carers and families

Carers, families and supporters play a key role in mental health and wellbeing.

The strategy commits to:

• better access to information and early guidance
• more family‑inclusive practice in care planning
• clearer communication during crises and transitions
  
• support for carers’ own wellbeing
• training for staff so families feel heard, included and valued

What this means for existing services

Existing services will remain but will become better connected, more consistent and more recovery‑focused.

Improvements will be phased in, leading to a clearer and more supportive system across the Island.