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Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Coronavirus (COVID-19)

To help prevent the spread of coronavirus, everyone in Jersey is now ordered to stay at home. gov.je/coronavirus

Travel advice for coronavirus (COVID-19)

If you arrived in Jersey from 00:01 on Sunday 22 March
All travellers, including health and care workers, but excluding essential workers in other sectors, must now self-isolate for 14 days upon arrival. This includes the UK, Guernsey, Europe and the rest of the world and applies whether or not travellers are displaying flu-like symptoms.

If you arrived in Jersey from 00:01 on Friday 20 March
All travellers, except essential workers, must self-isolate for 14 days upon arrival. This includes the UK, Guernsey, Europe and the rest of the world and applies whether or not travellers are displaying flu-like symptoms.

Advice for health care and essential workers updated: 00:01 Sunday 22 March

All travellers to Jersey need to self-isolate

All travellers, including health care workers, arriving in Jersey must now self-isolate for 14 days. This is regardless of whether they are displaying coronavirus symptoms or not. 

The only exceptions to this are non-healthcare, essential workers, if they are not displaying symptoms.

Guidance for travellers:

  • solo travellers, who live alone, should immediately go into isolation
  • a family or group travelling together should all immediately go into isolation
  • where a solo traveller is returning to a shared or family home and is not showing any symptoms of infection, they should separate themselves from others in the home in accordance with self-isolation advice for 14 days. Family members should strictly follow social distancing advice
  • where a solo traveller is returning to a shared or family home and has or develops symptoms of coronavirus, their whole household must self-isolate in accordance with the household isolation guidance.

During the isolation period of 14 days, anyone who develops coronavirus symptoms should call the helpline on +44 (0) 1534 445566.

Isolation for individuals and households

Transport

Arriving passengers who are non-symptomatic can, where absolutely necessary, use public transport for the short journey (maximum 1 hour) to travel directly from arrival to their home, whilst observing social distancing advice. They must then follow the self-isolation rules.

They can also use their own transport, or travel with an individual collecting them, again subject to observing social distancing advice and cleaning the vehicle after use. Passengers should travel directly to their homes and not visit any shops during the journey.

Transport will be provided for any symptomatic travellers.

Healthcare workers must self-isolate when returning to Jersey

Health care workers must self-isolate for 14 days on arriving in Jersey to keep patients safe, whether they work in the General Hospital, the wider government health service, or non-government primary care medical services (for example, workers in GP surgeries, pharmacies, dental surgeries).

During the self-isolation period, anyone who develops coronavirus symptoms should call the helpline on +44 (0) 1534 445566.

Essential workers in other areas don't need to self-isolate

Essential workers in other areas don't need to self-isolate (for example, flight staff and ship staff, transport staff bringing in essential goods, social work and social care work, infrastructure maintenance, or in essential supplies, fuel and medicines). They must however ensure they are strictly socially distancing and staying 2 metre or more from anyone outside their household. 

If essential workers develop symptoms of coronavirus within 14 days of travel they must self-isolate and self-refer. Any essential worker who has been in contact with any confirmed COVID-19 individual abroad must self-isolate for 14 days. Essential workers are also advised to actively limit the frequency of travel into and out of the Island.

Essential travel

We advise only undertaking essential travel into and out of the Island. Examples of non-essential travel (travel which should be postponed):

  • travelling for leisure (for example weekend breaks or longer holidays)
  • travelling for work if alternatives such as virtual meetings via telephone or video conferencing are available
  • travelling to visit family or friends if not under urgent circumstances.

Examples of essential travel:

  • any journey required to protect your own or other people’s safety or health
  • travelling back to Jersey if you are already away from the Island and it is essential to return (you may be required to self-isolate if travelling from certain countries or have coronavirus symptoms
  • moving to another country/moving home
  • urgent family commitments (for example to provide care for vulnerable dependants or for compassionate reasons)
  • urgent and essential work or business commitments if virtual meetings or other alternatives are not possible

Visa extensions

If you're a visa holder or applicant in Jersey whose permissions are due to expire you can find more information on our Coronavirus (COVID-19) visa extensions page.

Helpline

Call the helpline +44 (0) 1534 445566 if you think you may have the virus. The line is open every day from 8am to 8pm. If you call outside these times, or if the line is busy, leave a message and someone will call you back.

If you're experiencing coronavirus symptoms

Islanders with coronavirus symptoms should self-isolate until they are at least 48 hours clear of symptoms and for a minimum of 7 days.

The symptoms are a new continuous cough and/or fever which may be accompanied by one or more of the following: 

  • headaches
  • tiredness
  • muscle ache
  • respiratory symptoms besides cough such as a sore throat, blocked or runny nose
  • gastro-intestinal symptoms can also be a feature of COVID 19 and these are more common in children than adults
  • loss of smell and taste (in some cases this may be the only symptom present)

Asymptomatic transmission

Asymptomatic (a carrier who shows no symptoms) transmission of COVID-19 may be possible. It should therefore be assumed that even if you are not showing any symptoms of the virus, that you may be carrying and transmitting it to others. This is more likely if you are at risk from travel or contact with a person positive for COVID-19.

Support for Islanders requiring assistance to return home

Islanders concerned about Jersey residents (holding British passports) who are currently overseas and may need UK consular assistance to return home, should email the Government of Jersey’s External Relations department.

The UK Government is responsible for providing consular services to all British nationals overseas, including British nationals who are resident in Jersey. This also extends to persons of dual nationality where they hold a British passport, even in cases where they are travelling under their other national passport.

External Relations is working with the UK’s Foreign & Commonwealth Office to ensure that consular staff in London, and in its network of overseas diplomatic missions, are aware of cases of Jersey residents who may require assistance.

Members of the Consular Corps accredited to Jersey

Travel advice

Anyone planning to travel to affected areas should check the Foreign and Commonwealth Office (FCO) website for updates.

You can find further information on Coronavirus on gov.uk and World Health Organisation website.

School trips

All off-island school-organised trips, including ones due to take place during the Easter holiday, are cancelled indefinitely.

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