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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Protecting yourself and others from coronavirus

Wash your hands

Washing your hands with soap and water for at least 20 seconds, or using hand sanitiser (with 60 to 70% alcohol content) when soap and water are not available, regularly throughout the day will reduce the risk of catching or passing on the virus.

To help break the chain of transmission of COVID-19, you should wash your hands at the following times:

  • when you blow your nose, cough or sneeze
  • before leaving your home
  • after visiting a public space, including public transportation, shops and places of worship
  • after touching surfaces outside of the home, including money
  • before, during and after caring for a sick person
  • before and after eating
  • after touching or hugging someone from outside your household
  • each time you return home, after being out

Do not touch your face, eyes, nose or mouth unless you have washed hands or used sanitiser.

Catch coughs and sneezes in a tissue

Catch your cough or sneeze in a tissue, bin it and wash your hands. If you don't have a tissue, cough into your elbow and avoid touching your face.

Clean and disinfect objects and surfaces

Clean and disinfect objects and surfaces, especially toilet facilities. Assume all surfaces are potentially infectious unless you are certain they have just been disinfected.

Wear a mask or mouth and nose covering

From Wednesday 21 June, masks are mandatory when using public and private hire transport, and inside the bus station, harbours and airport for anyone over the age of 12, unless exempt.

Masks and when you need to wear them

Masks are recommended when physical distancing is difficult outside your own home, such as when standing in queues and during any journey or ride sharing inside a private vehicle which includes people from different households.

A mask is not a substitute for strict physical distancing or good hand and respiratory hygiene.

Masks or nose and mouth coverings should not be used by children younger than 2 years or anyone who has trouble breathing or who would not be able to remove the mask themselves.

Book a PCR test if you have symptoms

If you have any symptoms of COVID-19, stay or go home immediately and book a PCR test online or call the helpline.

Book a PCR test if you have symptoms

Guidance for those at higher risk

For guidance for those at higher risk regarding COVID-19 see Clinically extremely vulnerable or at risk from coronavirus.


Coronavirus helpline

If you have at least one of the main symptoms of coronavirus, you and your household should isolate immediately and book a PCR test.

Emergencies only

For emergencies only, including difficulty breathing call 999.

Further support

There is support available to you through Connect Me for ideas on how stay connected and active, as well as support with your mental and emotional wellbeing, family concerns or support that's needed for children and young people, or practical needs around having shopping delivered, or financial support.

To find out what support is available you can:

  • visit the Connect Me webpage
  • phone the coronavirus helpline and ask for Connect Me
  • call your Parish Hall and ask about Connect Me
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