Who this guidance is for
This guidance only applies to those who have been confirmed as having coronavirus (COVID-19), following a PCR test. If you have recently also been tested for coronavirus antibodies and tested positive for IgM (or IgM and IgG together), see the guidance for test confirmed with IgM antibodies page.
If you have not been confirmed as currently having the virus (by a test), but you:
If you have recently received a negative test result for coronavirus, but you are displaying symptoms of coronavirus, you are required to complete your period of isolation in accordance with the symptomatic household isolation guidance
Isolation and household isolation for test-confirmed positive
If you have recently been tested for coronavirus and it is confirmed that you currently have the virus, someone from the contact tracing team will have been in touch with you to notify you of the result. During this call, they will have advised you that you are required to isolate yourself at home in accordance with this guidance.
If you live alone
Upon confirmation of your positive result, you must immediately isolate yourself at home if you are not already doing so.
You should have already begun your isolation period if you are showing symptoms of the virus. You must isolate for a minimum of 7 days and continue to isolate until 48 hours after any symptoms have cleared or had substantially improved and you no longer have a fever. You do not need a clearance test in order to end isolation once this time has passed.
If you have been confirmed as positive but are not showing any symptoms, your isolation period will have started on the day you were swabbed, if not earlier, and last for a minimum of 14 days or, for a minimum of 7 days starting the date that symptoms first appear. You need to remain in isolation until 48 hours after symptoms have cleared or had substantially improved and you no longer have a fever.
You do not need a clearance test in order to end isolation once this time has passed.
If you live as part of a household
If you live as part of a household where there is a test-confirmed case of coronavirus, the entire household also needs to isolate as follows:
- if the person who has the confirmed case of the virus is showing symptoms, they must isolate for a minimum of 7 days and continue to isolate until 48 hours after any symptoms have cleared or had substantially improved and they no longer have a fever
- if the person who has the confirmed case of the virus is not showing any symptoms, the isolation period will have started on the day they were swabbed, if not earlier, and last for a minimum of 14 days or, for a minimum of 7 days starting the date that symptoms first appear. They need to remain in isolation until 48 hours after symptoms have cleared or had substantially improved and they no longer have a fever
- all other members the household must isolate for a minimum of 14 days or if they too start to show symptoms, for a minimum of 7 days from the onset of symptoms and remain in isolation until 48 hours after symptoms have cleared or had substantially improved and they no longer have a fever.
- if members of the household develop symptoms during the 14-day period, you should call the helpline on +44 (0)1534 445566
If a household member develops coronavirus symptoms late in their 14-day isolation period (for example, on day 13 or day 14) the isolation period doesn't need to be extended for the whole household, but the person with the new symptoms has to stay at home for the minimum of 7 days from the onset of their symptoms. People who remain well after 14 days are less likely to be infectious.
You do not need a clearance test in order to end isolation once this time has passed.
If you and your household need to isolate because of a test-confirmed case of coronavirus
If you live with others, the person with the test-confirmed case of the virus needs to isolate in a part of the house that is as separate from everyone else, ideally in a different room.
This also means:
- where possible, do not share bathrooms or kitchen space. If this is not possible, try to use a rota and ensure touch points are cleaned frequently and between uses.
- eating meals in isolated rooms and not socialising with other members of the household.
If more than one person has tested positive, those who are positive may continue to share facilities together, but must remain separate from anyone else who has not tested positive.
There is a high risk that people living within the household of a confirmed case will infect each other or may already be infected. The rest of the household staying at home for a minimum of 14 days or until the infection has passed will significantly reduce the overall amount of infection that the individual or household could pass on to others in the community.
Whilst in isolation because of a confirmed case of coronavirus, do not go to work, school, or public areas, and do not use public transport or taxis or go outside to exercise. You should not go out even to buy food or other essentials.
We understand this can be a challenging. Help and support is available to you through the
ConnectMe service or by calling the helpline: 01534 445566.
Other important principles to follow:
- as a priority, you need to protect and shield the most vulnerable from the risk of infection
- if you can, move any
severely vulnerable individuals out of your home, to stay with friends or family for the duration of the home isolation period
- If you cannot move an extremely vulnerable person out of your home, stay away from them as much as possible – if you have enough room for the vulnerable person to self-isolate, then they should do so
- you should also be extra vigilant to keep distance between you and any other vulnerable people who are aged over 65 and/or have other underlying health conditions
- wash your hands regularly for 20 seconds, each time using soap and water.
- Regularly clean all touch points and surfaces in your home
- if you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then contact your GP for advice – make sure you do not visit without calling ahead first. In the case of a medical emergency, dial 999
After your minimum isolation period, you can leave your home so long as you continue to follow the latest advice for the island-wide 'stay home' instruction which includes continuing to practice social distancing when permitted to be outside the home.
You do not need a clearance test in order to end isolation once you have completed your isolation period.
If you start to show symptoms after you have ended your isolation period, you must restart your isolation period again and call the Helpline +44 (0)1534 445566
Exemptions from this guidance for test-confirmed case of coronavirus
There are no exemptions for anyone who has a test-confirmed case of coronavirus. There are no exemptions for anyone living in a household with a test-confirmed case.
What to do whilst you are staying at home
Visitors in your home
Don't invite or allow social visitors, such as other friends and family, to enter your home. If you want to speak to someone who is not a member of your household, use the phone or social media.
If you or a family member receive essential care in your home, then carers should continue to visit. Carers will be provided with facemasks and gloves to reduce the risk of you passing on the infection.
Help with buying groceries or medication
If you require help with buying groceries, other shopping, walking a dog or picking up medication, you will need to ask friends or relatives. Some local retailers and businesses are also offering home delivery services. If you do not have this support available and urgently need food or medicine, call the helpline on +44 (0) 1534 445566.
Community support and volunteering: Connect Me
If you or your family need to seek medical advice
Seek prompt medical attention if your illness or the illness in any household members is worsening. If it’s not an emergency, contact your GP or the Government of Jersey helpline on +44 (0) 1534 445566.
If it is an emergency and you need to call an ambulance, dial 999 and inform the operator that you or your relative has coronavirus symptoms.
All routine medical and dental appointments should usually be cancelled whilst you and the family are staying at home. If you are concerned or have been asked to attend in person within the period you are home isolating, discuss this with your medical contact first, using the number they have provided.
If you're living with children
Keep following this advice to the best of your ability, however, we are aware that not all these measures will be possible.
What we have seen so far is that children with coronavirus appear to be less severely affected. It is nevertheless important to do your best to follow this guidance.
If you have a vulnerable person living with you
Vulnerable and severely vulnerable people
should already be following the published public health advice that relates to their condition and the risks associated with coronavirus.
You should minimise as much as possible the time any vulnerable family members spend in shared spaces such as kitchens, bathrooms and sitting areas, and keep shared spaces well ventilated.
Aim to keep 2 metres (3 steps) away from vulnerable people you live with and encourage them to sleep in a different bed where possible. If they can, they should use a separate bathroom from the rest of the household. Make sure they use separate towels from the other people in your house, both for drying themselves after bathing or showering and for hand-hygiene purposes.
If you do share a toilet and bathroom with a vulnerable person, it is important that you clean them every time you use them (for example, wiping surfaces you have come into contact with). Another tip is to consider drawing up a rota for bathing, with the vulnerable person using the facilities first.
If you share a kitchen with a vulnerable person, avoid using it while they are present. If they can, they should take their meals back to their room to eat. If you have one, use a dishwasher to clean and dry the family’s used crockery and cutlery. If this is not possible, wash them using your usual washing up liquid and warm water and dry them thoroughly. If the vulnerable person is using their own utensils, remember to use a separate tea towel for drying these.
We understand that it will be difficult for some people to separate themselves from others at home. You should do your very best to follow this guidance and everyone in your household should regularly wash their hands, avoid touching their face, and clean frequently touched surfaces.
If you are breastfeeding while infected
There is currently no evidence to suggest that the virus can be transmitted through breast milk. Infection can be spread to the baby in the same way as to anyone in close contact with you. The current evidence is that children with coronavirus get much less severe symptoms than adults. The benefits of breastfeeding outweigh any potential risks of transmission of the virus through breast milk or by being in close contact; however, this will be an individual decision and can be discussed with your midwife, health visitor or GP by telephone.
If you or a family member are feeding with formula or expressed milk, you should sterilise the equipment carefully before each use. You should not share bottles or a breast pump with someone else.
Cleaning and disposal of waste
When cleaning you should use your usual household products, like detergents and bleach, as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces such as door handles, handrails, remote controls and table tops. This is particularly important if you have an older or vulnerable person in the house.
For the duration of the time that someone in the household is in isolation all waste, but particularly personal waste (such as used tissues) and disposable cleaning cloths, should be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept securely. This should, ideally, be put aside for at least 72 hours before being put in your usual external household waste bin.
To minimise the possibility of dispersing virus through the air, do not shake dirty laundry.
Wash items as appropriate in accordance with the manufacturer’s instructions. All dirty laundry can be washed in the same load.
If you do not have a washing machine, wait a further 72 hours after your 7-day (for individual isolation) or 14-day isolation period (for households) has ended when you can then take the laundry to a public launderette.
If you have pets in the household
At present, there is no evidence that companion animals/pets such as dogs and cats can be infected with coronavirus.
What you can do to help yourself get better
Drink water to keep yourself hydrated. You should drink enough during the day so your urine (pee) is a pale clear colour. You can use over-the-counter medications, such as paracetamol, to help with some of your symptoms. Use these according to the instructions on the packet or label and do not exceed the recommended dose.
Wash your hands often
Clean your hands frequently each day by washing with soap and water for 20 seconds or using hand sanitiser. This will help protect you and the people you live with. This step is one of the most effective ways of reducing the risk of passing infection to others.
Cover your coughs and sneezes
Cover your mouth and nose with disposable tissues when you cough or sneeze. If you do not have one to hand, sneeze into the crook of your elbow, not into your hand.
If you have a carer, they should use disposable tissues to wipe away any mucus or phlegm after you have sneezed or coughed. Then they should wash their hands with soap and water.
Dispose of tissues into a disposable rubbish bag and immediately wash your hands with soap and water or use a hand sanitiser.
Looking after your wellbeing while staying at home
We know that staying at home for a prolonged period can be difficult, frustrating and lonely for some people and that you or other household members may feel low. It can be particularly challenging if you don’t have much space or access to a garden.
It’s important to remember to take care of your mind as well as your body and to get support if you need it. Stay in touch with family and friends over the phone or on social media. There are also
sources of support and information that can help.
Many people find it helpful to remind themselves why what they are doing is so important. Hopefully, none of your family will suffer more than flu-like symptoms. But some people are badly affected by coronavirus, and particularly the elderly and those with certain medical conditions. By staying home, you are protecting the lives of others, as well as making sure our health services do not get overwhelmed.
Claiming sickness benefit if you're self-isolating due to coronavirus
You can claim sickness benefit if you need to self-isolate and can't work in relation to the latest Government advice on coronavirus.
Sickness benefit if you're self-isolating due to coronavirus (COVID-19)