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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Isolation if you have recently travelled to Jersey

Travel is permitted into Jersey in accordance with the Safer Travel policy and its guidance.

This guidance is for those who are required to self-isolate upon arrival in Jersey.

If you are isolating for any other reason, you need to read our isolation guidance.

If you are showing symptoms of coronavirus, you should contact the helpline.

Isolation period

All passengers are required to isolate for 14 days unless given permission not to do so.

Passengers may receive permission not to isolate by taking part in the Safer Travel Testing programme.

When following this guidance, you must isolate as follows:

Category Testing Regime Isolation Period
GreenDay 0, 5 and 10Until Day 0 negative test result
AmberDay 0, 5 and 10Until Day 5 negative test result
RedDay 0, 5 and 10Until Day 10 negative test result

In Jersey, failure to self-isolate when required to is a criminal offence. If you don't self-isolate when required to do so, you can be fined up to £1,000.

While you are self-isolating, you can still expect to receive an automated text message from the Contact Tracing Service on a daily basis to self-report if you have developed symptoms for up to 14 days after your arrival or until you leave the Island, whichever period is shorter.

Isolation upon arrival in Jersey

Transport to your accommodation

Where absolutely necessary and if you do not have any symptoms, you can use public transport for the short journey (maximum 1 hour) to travel directly from arrival to your home or accommodation, whilst observing physical distancing advice and not making any detours. You must then follow the self-isolation rules.

You can also use your own transport, or travel with an individual collecting you, provided you clean the vehicle after use.

To protect others, you need to wear a cloth mask whilst travelling to your home or accommodation.

Where you can isolate

You must self-isolate in one place, where you can have food and other necessities delivered and keep away from others. You must self-isolate at the address you provided when you booked to travel.

This can include:

  • your own home
  • staying with friends or family
  • a hotel or other temporary accommodation

Isolating in a hotel, guest house or other temporary accommodation

If you're staying in a hotel or guest house it's important you:

  • stay in your room
  • don't have any guests
  • don't use shared areas such as bars, restaurants, health clubs and sports facilities

Isolating if you live alone

Solo travellers, who live alone, should immediately go into isolation.

Isolating within a household

A family or group travelling together should all immediately go into isolation.

Where one or more travellers are arriving or returning to a family home or shared accommodation with others who have not travelled, they should separate themselves from the rest of the household. This is particularly important if any members of the household are higher risk individuals because of a medical condition or their age.

If you have tested positive for coronavirus you need to isolate in a part of the house that is separate from everyone else, even others who are isolating. This is very important to reduce the risk of transmission within the household. 

Isolating in a separate part of the house means:

  • being in a separate room to other members of the household at all times (this includes sleeping in a different room)
  • not sharing bathrooms or kitchen space. If this is not possible, use a rota and clean touch points between uses

If you're not able to isolate away from household members, then the whole household must isolate.

You can take steps to reduce the risk of other people in your household catching coronavirus these include:

  • wash hands regularly for 20 seconds each time, using soap and water
  • regularly properly clean all touch points and surfaces in your home (this includes door handles, light switches, tables and counters, remote controls, kettle and fridge handles, all bathroom areas). Always ensure you read the label on cleaning products to ensure you are using them correctly e.g. some require you to leave the spray for 20 minutes to be effective. You must also ensure you are cleaning with a product that can kill coronavirus look at the product details the virucide EN number should be 14476
  • wait 20 minutes before entering a room someone else has been in for example a bathroom. This allows the airborne particles to settle and the room can then be cleaned. ensure shared spaces are well ventilated, open windows to allow fresh air in
  • spend as much time as possible in separate rooms and try to reduce moving between different rooms
  • where possible maintain a 2 meter distance from others
  • wear a clean face-covering/mask whenever possible

If you are isolating in a household with other people who have tested positive or who are isolating as direct contacts, you should wear masks within rooms or areas that may be used by others to reduce the risk of transmission, for example in hallways, kitchens or bathrooms.

If you live in accommodation that has communal areas for example hallways, stairs and lifts you should wear a mask when walking through and wash your hands after touching surfaces for example hand rails or buttons in a lift. 

If you're unable to isolate away from household members, consider whether there are alternative locations that you could self-isolate following the above requirements. For example, with friends or family members, or whether other household members could temporarily move in with friends or family to prevent them having to go into isolation with you. 

If someone is isolating because they have tested positive for coronavirus, all members of the household must isolate.

Members of the household who have not travelled that are not required to self-isolate and are permitted to leave the house so long as they continue to follow the latest advice for the island-wide public health guidance.

If you're not able to isolate away from your child in your home, they will need to isolate with you, even if they have not travelled.

Self-isolation requirements

Whilst isolating you must not leave your home or accommodation. This means you:

  • must not leave the property except in an emergency or to receive essential medical care
  • must not visit any public areas –this includes beaches, parks, pubs and restaurants
  • must not leave your accommodation to buy food or other essentials
  • must not use public transport or taxis
  • must not go to work or school
  • must not go outside to exercise (unless you can do this whilst still on your property, away from other household members, and it is not in a communal area)

It also means you must not let any other person into your accommodation, unless the person:

  • lives with you
  • is providing essential care or medical help to someone in the household
  • is entering the property in the case of an emergency (this may include emergency repairs, plumbing etc.)

You should tell anyone entering your property that you are isolating. Maintain physical distancing and hygiene measures, where possible.

You should also continue to follow the latest guidance on how to protect yourself and others whilst you are isolating.

Medical help and routine appointments

Seek prompt medical attention if you develop symptoms of coronavirus. If it's not an emergency, contact the helpline.

If it is an emergency and you need to call an ambulance, dial 999 and inform the operator that you or your household are in self-isolation.

All routine medical and dental appointments should usually be cancelled whilst you are staying at home. Although telephone and video calls with GPs can take place during this time. If you are concerned or have been asked to attend in person within the period you are home isolating, discuss this with your medical contact first, using the number they have provided.

Support whilst in isolation

If you're required to isolate and don't have access to help and support through family or friends, you should call the Coronavirus helpline who will be able to support you through the Connect Me service. Connect Me offers information, help and support around mental health and wellbeing, family concerns, staying connected to others and help with practical needs such as shopping, picking up medication and dog walking.

Connect Me service

Cleaning, laundry and disposal of waste

When cleaning you should use your usual household products, like detergents and bleach, as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces such as door handles, handrails, remote controls and table tops. This is particularly important if you have a higher risk person in the house.

If you have one, use a dishwasher to clean and dry your cutlery, plates and dishes. If this is not possible, wash them using your usual washing up liquid and warm water and dry them thoroughly, using a clean tea towel.

Whilst you are in isolation all waste, particularly personal waste (such as used tissues), should be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept securely. This should be put aside for at least 72 hours before being put in your usual external household waste bin.


You should use separate towels from the other people in your house, both after bathing or showering and for hand-hygiene purposes.

Where possible, those who are self-isolating should wash their own dirty laundry.

Any laundry that is taken to a public laundrette or washed by someone else (including commercial laundry services) must be placed in a sealed bag and left for at least 72 hours before it can be washed or collected.

If you are staying in a hotel or guest house, they will inform you of their policy for cleaning and laundry services for guests who are self-isolating.

Hosting a visitor who needs to self-isolate

If you have a visitor staying with you who is required to self-isolate, your household should follow the guidance on this page. In addition, you should consider providing your visitor with the following:

  • their own dedicated cutlery (plates, bowls, knives, forks, spoons, glasses etc.) throughout their stay to reduce the risk of cross-contamination, these should be washed in a dishwasher where possible
  • their own towels and linen. Where possible, your visitor should wash their own laundry. Otherwise, dirty laundry should be secured in a laundry bag by the guest and left for a minimum of 72 hours before washing
  • a separate bin in their room, waste should be double bagged by the guest within their room and left for 72 hours before being collected, using disposable gloves and a mask to be placed in external bins
  • cleaning equipment, including disinfectant, wipes and tissues

Claiming isolation benefit if you're self-isolating due to coronavirus

You may be able to claim isolation benefit if you need to self-isolate and can't work in relation to the latest Government advice on coronavirus.

Isolation benefit if you're self-isolating due to coronavirus (COVID-19)

Travelling during the isolation period

You may travel off-island during an isolation period if:

  • you are not experiencing symptoms of coronavirus 
  • you have a negative test result from a PCR test conducted in Jersey within 72 hours of your planned departure

Where absolutely necessary, you may use public transport for the short journey (maximum 1 hour) to travel directly from your accommodation to the harbour or airport.

As with all passengers, you will be required to wear a mask when travelling and to maintain physical distancing.

You will then need to isolate according to the requirements of your country of residence.

If you are not normally resident in Jersey and receive a positive PCR result, you will be required to remain on-Island for the duration of your isolation period.

Ongoing compliance and welfare monitoring

You'll be contacted regularly (as frequently as every 24 hours) to check you have everything you need, but also to ensure you're complying with the self-isolation requirements.

If no response is received after consecutive attempts to contact you or we have reason to believe you're not complying with the isolation requirements, you'll receive a visit from an Authorised Officer.

The monitoring team also undertake proactive welfare checks to ensure you have everything necessary to help you remain in your place of self isolation for the necessary period.

If a case is unable to be resolved by the Monitoring Team, a referral may be made to the Enforcement Officers. This includes the Honorary Police, JCIS and the States of Jersey Police. They will review the case and consider prosecution with potential fines of £1,000 or £10,000 depending on the circumstances.

How to report someone you believe should be self isolating

If you're concerned a person you know should be self isolating, but isn't email the Monitoring Team with:

  • the name and address of the person you believe should be in self-isolation
  • why you think they are not isolating

What to do when your isolation period has ended

After your isolation period has ended, you can leave your home or accommodation so long as you continue to follow the latest advice for the island-wide public health guidance which includes continuing to practice physical distancing when outside the home.

If you start to show symptoms after you have ended your isolation period, you resume your isolation and call the helpline.

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