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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Isolation if you have recently travelled to Jersey

Travel is permitted into Jersey in accordance with the Safer Travel policy and its guidance.

This guidance is for those who are required to self-isolate upon arrival in Jersey.

If you are showing symptoms of coronavirus, you should contact the helpline on +44 (0) 1534 445566.

Isolation period

Under the COVID-19 (Screening, Assessment and Isolation) (Jersey) Regulations 2020 all passengers arriving in Jersey will be required to self-isolate after their arrival unless given permission not to do so.

Passengers may receive permission not to isolate by taking part in the Safer Travel Testing programme.

When following this guidance, you must isolate as follows:

Category Testing requirements Time period for isolation
Not taking part in the Safer Travel Testing Programmenot applicable14 days
Green travel historyDay of arrival (Day 0) and Day 5Until negative result after day 0 PCR test
Amber travel historyDay of arrival (Day 0) and Day 5Until negative result after day 5 PCR test
Red travel history Day of arrival (Day 0)14 days
Green travel history with approved pre-departure negative test result
Day 5No isolation period on arrival
Amber travel history with approved pre-departure negative test resultDay 5Until negative result after day 5 PCR test
Red travel history with approved pre-departure negative test resultNo testing requirement14 days

In Jersey, failure to self-isolate when required to is a criminal offence. If you don't self-isolate when required to do so, you can be fined up to £1,000.

While you are self-isolating, you can still expect to receive an automated text message from the Contact Tracing Service on a daily basis to self-report if you have developed symptoms for up to 14 days after your arrival or until you leave the Island, whichever period is shorter.

Travelling during the isolation period

You may travel off-island during an isolation period if:

  • you are not experiencing symptoms of coronavirus 
  • you have a negative test result from a test conducted in Jersey within 72 hours of your planned departure

Where absolutely necessary, you may use public transport for the short journey (maximum 1 hour) to travel directly from your accommodation to the harbour or airport.

As with all passengers, you will be required to wear a mask when travelling through the airport /ports and on your flight / boat and to maintain physical distancing.

You will then need to isolate according to the requirements of your country of residence.

If you are not normally resident in Jersey and receive a positive PCR result, you will be required to remain on-Island for the duration of your isolation period.

Isolation upon arrival in Jersey

Transport to your accommodation

Where absolutely necessary and if you do not have any symptoms, you can use public transport for the short journey (maximum 1 hour) to travel directly from arrival to your home or accommodation, whilst observing physical distancing advice and not making any detours. You must then follow the self-isolation rules.

You can also use your own transport, or travel with an individual collecting you. You must observe physical distancing advice and cleaning the vehicle after use.

To protect others, you need to wear a face covering such as a cloth mask, scarf or snood, particularly if needing to use public transport.

Where you can isolate

You should self-isolate in one place, where you can have food and other necessities delivered and keep away from others. You must self-isolate at the address you provided when you booked to travel.

This can include:

  • your own home
  • staying with friends or family
  • a hotel or other temporary accommodation
  • a private boat

Isolating in a hotel, guest house or other temporary accommodation

If you're staying in a hotel or guest house, you must stay away from others who didn't travel with you, so it's important that you don't use shared areas such as bars, restaurants, health clubs and sports facilities. Maintain physical distancing between you and other people staying there at all times.

Isolating if you live alone

Solo travellers, who live alone, should immediately go into isolation.

Isolating within a household

A family or group travelling together should all immediately go into isolation.

Where one or more travellers are arriving or returning to a family home or shared accommodation with others who have not travelled, they should separate themselves from the rest of the household. This is particularly important if any members of the household are higher risk individuals because of a medical condition or their age.

Isolating in a separate part of the house means:

  • sleeping in a different room to others
  • do not share bathrooms or kitchen space. If this is not possible, use a rota and clean touch points between uses
  • eating meals in isolated rooms and not socialising with other members of the household

In addition, you should:

  • wash your hands regularly for 20 seconds each time, using soap and water
  • regularly clean all touch points and surfaces in your home (this includes door handles, light switches, tables and counters, remote controls, kettle and fridge handles, all bathroom areas)
  • keep shared spaces well ventilated

If you're not able to meet all the requiremens of isolating separtely while remaining in th household, then all members of the household must isolate.

Isolation requirements for others in the household

Members of the household who have not travelled that are not required to self-isolate and are permitted to leave the house so long as they continue to follow the latest advice for the island-wide public health guidance which includes continuing to practice physical distancing when outside the home.

If you're not able to isolate away from your child in your home, they will need to isolate with you.

If you live with any high risk individuals, you may consider the option of moving them out of your home for the duration of the isolation period.

Where a traveller returning to a shared or family home develops symptoms of coronavirus, the whole household must self-isolate and call the helpline for further advice on testing and isolation requirements on +44 (0) 1534 445566.

Self-isolation requirements

Whilst isolating you must not leave your home or accommodation. This means you:

  • must not leave the property except in an emergency or to receive essential medical care
  • must not visit any public areas –this includes beaches, parks, pubs and restaurants
  • must not leave your accommodation to buy food or other essentials
  • must not use public transport or taxis
  • must not go to work or school
  • must not go outside to exercise (unless you can do this whilst still on your property, away from other household members, and it is not in a communal area)

It also means you must not let any other person into your accommodation, unless the person:

  • lives with you
  • is providing essential care or medical help to someone in the household
  • is entering the property in the case of an emergency (this may include emergency repairs, plumbing etc.)

You should tell anyone entering your property should that you are isolating. Maintain physical distancing and hygiene measures, where possible.

You should also continue to follow the latest guidance on how to protect yourself and others whilst you are isolating.

If you need to seek medical advice

Seek prompt medical attention if you develop symptoms of coronavirus. If it's not an emergency, contact the Government of Jersey helpline on +44 (0) 1534 445566.

If it is an emergency and you need to call an ambulance, dial 999 and inform the operator that you or your household are in self-isolation.

All routine medical and dental appointments should usually be cancelled whilst you are staying at home. Although telephone and video calls with GPs can take place during this time. If you are concerned or have been asked to attend in person within the period you are home isolating, discuss this with your medical contact first, using the number they have provided.

How to get food and medication

If you need help with buying groceries, other shopping, walking a dog or picking up medication, you will need to ask friends or relatives. Some local retailers and businesses are also offering home delivery services. If you do not have this support available and urgently need food or medicine, call the helpline on +44 (0) 1534 445566.

Help and support is available is available through the Community support and volunteering: Connect Me service.

Cleaning, laundry and disposal of waste

When cleaning you should use your usual household products, like detergents and bleach, as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces such as door handles, handrails, remote controls and table tops. This is particularly important if you have a higher risk person in the house.

If you have one, use a dishwasher to clean and dry your cutlery, plates and dishes. If this is not possible, wash them using your usual washing up liquid and warm water and dry them thoroughly, using a clean tea towel.

Whilst you are in isolation all waste, particularly personal waste (such as used tissues), should be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept securely. This should be put aside for at least 72 hours before being put in your usual external household waste bin.


You should use separate towels from the other people in your house, both after bathing or showering and for hand-hygiene purposes.

To minimise the possibility of dispersing virus through the air, do not shake dirty laundry.

Where possible, those who are self-isolating should wash their own dirty laundry. Wash items as appropriate in accordance with the manufacturer’s instructions. All dirty laundry can be washed in the same load.

Any laundry that is taken to a public laundrette or washed by someone else (including commercial laundry services) must be placed in a sealed bag and left for at least 72 hours before it can be washed or collected.

If you are staying in a hotel or guest house, they will inform you of their policy for cleaning and laundry services for guests who are self-isolating.

Hosting a visitor who needs to self-isolate

If you have a visitor staying with you who is required to self-isolate, your household should follow the guidance on this page. In addition, you should consider providing your visitor with the following:

  • their own dedicated cutlery (plates, bowls, knives, forks, spoons, glasses etc.) throughout their stay to reduce the risk of cross-contamination, these should be washed in a dishwasher where possible
  • their own towels and linen. Where possible, your visitor should wash their own laundry. Otherwise, dirty laundry should be secured in a laundry bag by the guest and left for a minimum of 72 hours before washing
  • a separate bin in their room, waste should be double bagged by the guest within their room and left for 72 hours before being collected, using disposable gloves and a mask to be placed in external bins
  • cleaning equipment, including disinfectant, wipes and tissues

Claiming isolation benefit if you're self-isolating due to coronavirus

You may be able to claim isolation benefit if you need to self-isolate and can't work in relation to the latest Government advice on coronavirus.

Isolation benefit if you're self-isolating due to coronavirus (COVID-19)

What to do when your isolation period has ended

After your isolation period has ended, you can leave your home or accommodation so long as you continue to follow the latest advice for the island-wide public health guidance which includes continuing to practice physical distancing when outside the home.

If you start to show symptoms after you have ended your isolation period, you must restart your isolation period again and call the helpline +44 (0)1534 445566.

Ongoing compliance and welfare monitoring

You'll be contacted regularly (as frequently as every 24 hours) to check you have everything you need, but also to ensure you're complying with the self-isolation requirements.

If no response is received after consecutive attempts to contact you or we have reason to believe you're not complying with the isolation requirements, you'll receive a visit from an Authorised Officer.

The monitoring team also undertake proactive welfare checks to ensure you have everything necessary to help you remain in your place of self isolation for the necessary period.

If a case is unable to be resolved by the Monitoring Team, a referral may be made to the Enforcement Officers. This includes the Honorary Police, JCIS and the States of Jersey Police. They will review the case and consider prosecution with potential fines of £1,000 or £10,000 depending on the circumstances.

How to report someone you believe should be self isolating

If youre concerned a person you know should be self isolating, but isn't email the Monitoring Team with:

  • the name and address of the person you believe should be in self-isolation
  • why you think they are not isolating
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