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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Travel advice for coronavirus (COVID-19)

As part of the measures set out in Level 3 of Jersey’s Safe Exit Strategy, travel across Jersey's border is restricted to necessary travel only, and the use of all commercial sea and air routes, private aircraft and private sea transport, is only permitted with prior authorisation by Jersey Customs and Immigration Service (JCIS).

All travellers to Jersey need to self-isolate

All travellers must now self-isolate for 14 days regardless of whether they are displaying coronavirus symptoms or not.

Guidance for travellers:

  • solo travellers, who live alone, should immediately go into isolation
  • a family or group travelling together should all immediately go into isolation
  • where a solo traveller is returning to a shared or family home and is not showing any symptoms of infection, they should separate themselves from others in the home in accordance with self-isolation advice for 14 days. Family members should strictly follow home isolation advice
  • where a solo traveller is returning to a shared or family home has or develops symptoms of coronavirus, their whole household must self-isolate in accordance with the household isolation guidance

During the isolation period of 14 days, anyone who develops coronavirus symptoms should call the helpline on +44 (0) 1534 445566.

Isolation for individuals and households

Transport

Arriving passengers who are non-symptomatic can, where absolutely necessary, use public transport for the short journey (maximum 1 hour) to travel directly from arrival to their home, whilst observing social distancing advice and not making any detours. They must then follow the self-isolation rules.

They can also use their own transport, or travel with an individual collecting them, again subject to observing social distancing advice and cleaning the vehicle after use.

Those eligible for necessary travel

Until further notice, only those who qualify for necessary travel purposes may travel to or from the Island. Necessary travel refers to either:

  • essential government workers or contractors travelling to/from Jersey for the purposes of their work
  • essential private or voluntary sector workers travelling to/from Jersey for the purposes of their work
  • travelling to/from the UK for medical treatment;
  • travelling to reach a permanent home in Jersey or the UK,
  • travel on compassionate grounds
  • travelling to reach a permanent home outside the UK
  • travelling for educational purposes

If you believe that you qualify for necessary travel, you must seek JCIS authorisation at the time of booking your travel (see below). Please note that you should be prepared to provide proof that your travel is necessary both at the time of booking and of travel.

Travelling on the Government of Jersey / Blue Islands Air Service

The Government of Jersey / Blue Islands Air Service ensures that there is an air link for necessary travel between Jersey and the UK during the period when normal commercial services are no longer operating.

There is currently a service operating to and from Southampton on a Monday/ Wednesday and Friday and from 26 May 2020 a weekly service to London Gatwick on a Tuesday.

Passengers are charged £100 per leg.

Passengers who booked with Blue Islands before Wednesday 15 April

JCIS may have contacted you to confirm that your planned journey is in line with the necessary travel criteria. If you have not yet been contacted, email immigration@gov.je.

Passengers who do not qualify for necessary travel will not be able to book or undertake their travel, and should not attempt to do so.

Booking a flight on the Government of Jersey / Blue Islands Air Service

If you are travelling for non-emergency medical treatment, your flight will be booked by the Patient Travel Team at Health and Community Services.

If you are travelling within any of the other essential traveller categories:

  1. Determine which scheduled flight you would like to use from blueislands.com timetable
  2. On blueislands.com/travel, complete the travel form, which will require you to:
    1. Give your proposed travel date
    2. Set out why your travel is essential
    3. Declare that you are not displaying symptoms of COVID-19
    4. Request exemption from self-isolation in Jersey (if applicable).
      The form can be completed for a party of up to four people, who must all be travelling at the same time for the same reason. One travel form and booking must be completed for each leg of your journey (i.e. a return trip will require one for the outbound journey and one for the return. This is to ensure that the health declaration and information is up to date.)
  3. Your questionnaire and health declaration will be automatically submitted to JCIS for approval
  4. If approved, the travel booker will receive a single-use unique code which can be used to book and pay for the flight ticket(s) on Blue Islands
  5. The travel booker will receive a booking confirmation from Blue Islands, which must be forwarded to immigration@gov.je.

No one displaying symptoms related to COVID-19 should attempt to book or board flights. If you develop symptoms after you have booked, you must contact your travel operator and JCIS immediately by emailing immigration@gov.je.

JCIS is empowered to prevent any passenger who is displaying symptoms from travelling.

Exemption from self-isolation

All travellers arriving in Jersey must self-isolate for 14 days, regardless of whether they are displaying symptoms or not. If you applied for exemption on the travel form, you will be contacted by JCIS who will assess this request and give you more information about the process you will have to follow when you arrive in Jersey.

If you are given an exemption from self-isolation, it will only be for the period of the work for which you are essentially employed (i.e. if your work takes one day, you will be expected to self-isolate for the remaining time and are only exempt for the purposes of the work).

Public sector essential workers

Those who have been defined as essential workers qualify for necessary travel if they are doing so for the purposes of their work. Departments are responsible for ensuring that travel requests from their staff or contractors are in line with the essential worker criteria. A full list of this criteria can be found here.

The Government of Jersey's External Relations Team oversees the approved list of essential public sector workers approved for necessary travel. Only those workers are permitted to travel on and off island for work purposes, provided that self-isolation requirements are adhered to.

  • when completing the travel form you must include details of the accounting officer or travel booker who has approved the travel
  • bookings and payment must be made directly on www.blueislands.com, not through the HRG system, and using a corporate credit card
  • you must carry proof of employment at the point of departure / arrival into Jersey

Contact External Relations if you have a query about necessary travel on externalrelations@gov.je.

Private or voluntary sector essential workers

Those who have been defined as essential workers qualify for necessary travel if they are doing so for the purposes of their work. A full list of essential work criteria can be found here.

In line with Government of Jersey guidance, both employer and employee may be asked to provide the proof that travel is being requested for this purpose. Voluntary sector employers are expected to follow the same guidance.

If you are a worker needing to travel to/from Jersey to work for an employer that is based off-Island, then you can only travel with the permission of your employer and you will need to provide the name of your employer at the time of booking and travelling.

  • when completing the travel form you must include contact details of your employer, and confirmation that you have their permission to travel
  • you must carry proof of employment at the point of departure / arrival into Jersey

Specialist commercial workers may qualify for necessary travel if it is demonstrated that those skills are not readily available on Island. This will be restricted to maximum groups of 5 workers and employers will be required to provide the necessary justification for travel.

You should check you comply with all relevant COVID-19 guidance in the location of your employment prior to travel.

Travel to reach your permanent UK or Jersey home, or on compassionate grounds

Necessary travel is permitted, including:

  • any journey required to protect your own or other people's safety or health
  • travelling back to Jersey if you are already away from the Island and to return to a permanent home
  • moving to another country/moving home, only where there is no reasonable possibility to postpone this process
  • urgent compassionate commitments (for example to provide care for vulnerable dependants or for compassionate reasons, such as funerals for family members and close friends)
  • transportation of pets
  • travelling for the purposes of family reunification
  • urgent travel to protect against personal financial loss (such as for the essential upkeep of vulnerable assets)

All strictly unnecessary travel should be cancelled or postponed, including:

  • travelling for leisure (for example weekend breaks or longer holidays)
  • travelling to a second home
  • travelling to visit family or friends if not under one of the circumstances listed above

The Government of Jersey reserves the right to prioritise seats for medical patients and public sector essential workers.

  • you must carry proof of address at the point of departure / arrival into Jersey

Travel to reach your permanent home outside the UK / Jersey

The Government of Jersey will facilitate travel for individuals seeking to return to a permanent home outside the UK, provided passengers comply with all health and immigration requirements in the jurisdictions involved.

If you wish to apply for necessary travel to reach a permanent home outside the UK, contact the External Relations department for further advice in the first instance by emailing externalrelations@gov.je.

Travel for educational purposes

Travel will be permitted for those who are travelling to either take up or return from their studies at schools, colleges and universities. Those who are returning to Jersey from study abroad must be doing so to a permanent home, and must comply with the mandatory 14-day self-isolation requirement. This requirement also applies to non-residents who have travelled to Jersey to undertake their education in the Island.

Those travelling for educational purposes will be required to provide proof of their enrolment and must provide a contact address for their institution for the purposes of verification.

Visa extensions

If you're a visa holder or applicant in Jersey whose permissions are due to expire you can find more information on our Coronavirus (COVID-19) visa extensions page.

Travelling to / from the UK for medical treatment

When you receive confirmation that you have a medical appointment in the UK contact the HCS Patient Travel Team by:

The HCS Patient Travel team will book travel directly with Blue Islands on your behalf and notify the relevant Jersey authorities of the booking to ensure seat allocation for priority passengers.

Patients will receive a confirmation of booking and ticket from Blue Islands / HCS Patient Travel team.

At check-in, you should notify Blue Islands representatives that you are a medical patient and you will receive priority boarding and seat allocation.

How to appeal if you are refused permission to travel

If your application to travel is refused by Jersey Customs and Immigration Service (JCIS), you can appeal the decision in writing to the Head of Service by email.

Your appeal will be considered by an independent Assistant Director of Jersey Customs and Immigration Service.

If you are still refused permission, further appeal processes are in place, but only after previous channels have been exhausted.

Travelling on commercial/private sea transport and private aircraft

You'll need to apply for necessary travel within the listed traveller categories. Those travelling via commercial sea transport, private sea transport or private aircraft must seek authority to do so via JCIS.

Travel will only be permitted with prior authorisation from JCIS.

Your application will be sent to JCIS for consideration. JCIS will respond to you and will also advise the operator if travel is authorised or declined.

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