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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Volunteering and looking out for others

Volunteering and looking out for others

While restrictions are in place, looking out for our wider community, as well as friends and family, has never been more important. 

Regular phone calls can make a huge difference to someone’s wellbeing, particularly if they're required to isolate due to health conditions or age. The following can be warning signs that someone needs extra help or support: 

  • extreme mood changes 
  • excessive worry/fear
  • changes in eating habits 
  • if you’ve not heard or seen movement in a property 

If you think an adult is at risk and needs support, call Adult Safeguarding on +44 (0) 1534 444440 or email SPOR@health.gov. If you think someone is in immediate danger, call the emergency services on 999.

If you're concerned about the welfare of a child, you can report this (anonymously) by emailing The Children and Families Hub  or calling +44 (0) 1534 519000.

Request help for someone else

We can provide further support for Islanders who are in financial hardship or struggling with practical needs due to social isolation. Help includes free food, hot meals, delivery of medical supplies and dog walking. 

Get support using the connect me form


You can also contact us by :

  • calling the helpline on +44 (0) 1534 445566
  • your Parish Hall

If you would like to volunteer

Connect Me is also designed to harness the willingness of locals who are keen to offer their time to help more vulnerable islanders. Our priority is to ensure help is delivered quickly and safely to those who need it most. 

If you would like to volunteer to help support vulnerable people during the current coronavirus (COVID-19) pandemic, you can:

  1. go to volunteer.je. If you need help to access the website, contact your Parish Hall
  2. register your details
  3. select ‘I want to volunteer’ and in the 'interests' field, select the new ‘COVID-19 (Coronavirus) Call for Volunteers’ option

You can also add specific volunteer interests, skills or qualifications, such as driving licence, Disclosure and Barring Service (DBS) and language skills.

You will be quickly matched with organisations in the Island requiring assistance to support vulnerable individuals who are ‘physical distancing’ or ‘self-isolating’.

Volunteering toolkit

Connect Me leaflet in different languages

Connect Me in Portuguese (PDF)

Connect Me in Romanian (PDF)

Connect Me in Polish (PDF)


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