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Jersey Diabetes Service

Jersey Diabetes Service is a specialist resource centre. We offer advice and care for children and adults who have diabetes. Our team provide support and education to enable people to manage their diabetes.

Diabetes supplies service

From 20 November 2019, diabetes supplies from the Diabetes Centre at Overdale are being phased out. Your diabetes supplies will be provided by a community pharmacy. To access the service you choose a pharmacy and register with them. 

Register of pharmacy premises in Jersey

The types of diabetes supplies you’ll be able to get free from your chosen pharmacy include:

  • glucose sensors
  • lancets
  • pen needles
  • sharps bins
  • syringes
  • testing strips

Supplies issued to you under this service are for your use only. They should not be passed on to other people, unless you're authorised to collect supplies on behalf of a person registered to the scheme. 

Getting your diabetes supplies

From 20 November 2019, supplies can be picked up in a community pharmacy if you have a referral form from your GP or the Diabetes Service. The form tells a pharmacist how often you need to test your blood glucose and explain the types of diabetes supplies you need. 

When you need supplies, or at your next scheduled appointment with your GP or the Diabetes Service, ask for a referral form, which they will complete with you. Take the form to your chosen pharmacy. They will register you and make a record of the supplies you need based on the referral form. The amount of supplies given to you depends on the number of times you need to test your blood levels each day. 

Your pharmacist can also give help and advice on monitoring your blood glucose levels. Every year, they will offer you a consultation to discuss your medicines and glucose monitoring. 

Products available

​Supply type
​Product name
​Manufacturer
​Pack size
​Monitor used with
Glucose sensors
​Freestyle Libre
​Abbott
​1
​Freestyle Libre
​Lancets
​Agamatrix Ultra Thin lancet 33g
Microlet lancets 0.5mm 28g
Mylife safety lancets
​Agamatrix

Bayer

Ypsomed
​200

200

200
​WaveSense JAZZ
Freestyle and Contour

​Pen needles
​BD viva pen needles (31g) 4mm
​BD viva pen needles (31g) 5mm
​BD viva pen needles (31g) 8mm
​BD

BD

BD
​90

90

90

​Sharps bins

​SharpeSafe (4 litre)

SharpeSafe (1.8 litre)

​Frontier Plastics Limited

Frontier Plastics Limited

​Syringes
​BD microfine 0.3ml + 8mm needle
BD microfine 0.5ml + 8mm needle
0.5ml safety glide syringe 12.7mm
1ml safety glide syringe 12.7mm
​BD

BD

BD

BD
​10

10

100

100

​Test strips
​Blood glucose test strips





​WaveSense JAZZ test strip
Contour NEXT test strip
Contour blood glucose test strip
Freestyle Optium blood glucose test strip
​Agamatrix

Ascensia
Ascensia

Abbott

​50

50
50

50

​WaveSense JAZZ
Contour NEXT
Contour

Freestyle Optium
​Ketone test strips
​Freestyle Optium ketone test strip
​Abbott
​10

Changing pharmacy

If you change to a different pharmacy at a later date, you’ll have to re-register with the new pharmacy. You can’t register with multiple pharmacies to collect your supplies.

Glucose meters

If your blood glucose meter stops working or is broken at any time, return it to the Diabetes Centre for a replacement.

Sharps bins

New sharps bins can be collected from your chosen pharmacy. When they’re full, return them to the Diabetes Centre. Don’t overfill your sharps bin and ensure the lid is securely sealed when you return your full sharps bin to the Diabetes Centre. This prevents needle stick injuries to anyone handling it.

Using your diabetes supplies safely

When you are using your diabetes supplies, you should always:

  • wash your hands with water prior to testing your blood glucose and avoid soap and sanitising gels
  • check the expiry date on your test strips and diabetes medications
  • use a new lancet for each blood glucose test
  • use a new needle for each injection
  • rotate your injection sites as recommended by your health care professional
  • dispose of your used needles and strips in the sharps bin provided. Never put them in your general household rubbish

Our location

We are also known as the Department of Metabolic Medicine, and are located at Overdale Hospital.  Our address is:
Jersey Diabetes Service
Overdale Hospital
Westmount Road
St Helier
Jersey JE2 3UH

Parking and disabled facilities 

There is free parking around the grounds. The nearest parking areas for disabled drivers are in front of the main building. There is a lift and disabled toilet facilities.

Urgent concerns

If you have a child with diabetes or have an urgent concern about a foot problem, you can phone us to discuss it.

Reception: +44 (0) 1534 444599

Nurses voicemail: +44 (0) 1534 444547

Our service 

You need an appointment to see a specialist nurse about your diabetes care. We don't offer a drop in service. Our opening hours are:

  • Monday to Thursday, 9am to 4pm
  • Friday, 9am to 1pm

We offer the following clinics and services:

  • telephone and email advice to patients and professionals
  • diabetes clinics for patients requiring follow up by doctors or Diabetes Specialist Nurses
  • group education sessions for newly diagnosed type 2 diabetes
  • dietician group education - healthy eating in diabetes
  • diagnosis and management of patients who develop complications
  • care of multiple pathologies
  • specialist foot care clinics
  • diabetes dietician clinics including intensive insulin management
  • care of paediatric patients / families / carers
  • transitional adolescent clinic to support young people moving into adulthood
  • care of women with diabetes during pregnancy, gestational diabetes and pre pregnancy counselling
  • assessment and audit of patients who need new therapies
  • home blood glucose monitoring education
  • continuous glucose monitoring service
  • insulin pump therapy service

Retinal screening appointments

We provide annual routine retinal screening appointments. We send you a letter informing you of the date and time you need to attend.

Type 2 diabetes 

If you have type 2 diabetes, your GP provides routine care including an annual review.

Contact us

You can contact us from 9am to 4pm, Monday to Thursday, and 9am to 1pm on Friday. If we’re with patients, we cannot always answer the phone straight away, so you can leave a message on the nurses voicemail or try again later.

Patient confidentiality is essential. There are occasions when we're unable to share information. Contact us if you need to discuss this.

Tel: +44 (0) 1534 444599

Voicemail: +44 (0) 1534  444547. Leave a message with your name and date of birth.

More information

We work closely with the charity Diabetes Jersey who provide help and support for people living with diabetes.

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