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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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​​​Get urgent help in a ​mental health crisis

  • If you need urgent help, call us on +44 (0) 1534 445290​​​.​

  • 24 hours a day, 7 days a week​.​​

​​About the ward

Beech Ward is a hospital unit for adults with dementia needs that can’t be safely met in the community.

We provide short to medium-term care to assess your needs, review your medication, help you manage risks and improve your care planning.

We offer a range of services, including:

  • nursing and medical care​
  • physiotherapy and occupational therapy
  • speech and language therapy
  • clinical psychology
  • social work and dietetic support
  • ​social activities and therapeutic engagement

Our facilities include 11 beds.

What to expect

When you arrive, we welcome you and show you:

  • your bedroom
  • toilets and washing facilities
  • the lounges
  • dining area

You meet the nursing team and other patients. A nurse is assigned to you and will be your main point of contact during your stay.

Staff is available 24 hours if you need support. 

Our mealtimes are:

  • breakfast, 8am to 9am
  • lunch, 12pm to 1pm
  • dinner, 5pm to 6pm

You can use your mobile phone on silent. Wifi is available, speak to a member of staff for details.

Services available during your stay

We offer a range of services to support your wellbeing:

Chaplaincy

Our hospital chaplain visits regularly and offers support to people of all faiths or none. You’re also welcome to see your own priest or chaplain.

Chiropody

Foot care is available if you need it, speak to a member of staff.

Laundry

You can use the ward laundry facilities or take clothes home if you prefer.

What to bring for your stay

When you come to stay at the ward, you should bring:

  • your current medications
  • casual clothes and nightwear
  • comfortable shoes
  • toiletries

You can bring small personal items like photos or keepsakes to make your space feel more comfortable and familiar. 

We recommend keeping no more than £25 with you on the ward. Larger amounts are transferred to our finance team to keep safe.

We can’t take responsibility for any lost or damaged items.

Visiting hours and parking

Family and friends are welcome to visit during our visiting hours:

  • 2pm to 4pm
  • 7pm to 8pm

Children under 18 can visit if you arrange this with staff in advance.

We may limit the number of visitors during busy times to keep the ward calm.

We have free parking on site and disabled spaces near the entrance.

Contacting the ward

You can contact us any day of the week.

The best times to call are:

  • 10.30am to 12pm
  • 1.30pm to 7.30pm

You should nominate 1 person to make enquiries to help us manage calls.

We only share information with consent or where required by law, but we’re always happy to listen to your views or concerns.

About our team 

The team at the Beech Ward includes:

  • ward doctor
  • nursing staff
  • health care assistants
  • therapists and other professionals

Support from charities and organisations

You can get mental health support from many local charities and organisations for memory loss and dementia.

Find a list of local mental health charities and organisations.

Alzheimer’s Association

The Alzheimer's Association provides information, advice, and support for people living with dementia and their families.

Alzheimer's Association website

Age Concern Jersey

Age Concern Jersey is a local charity that supports older people by providing advice, practical help and activities to help them stay independent and connected.

Age Concern Jersey website

My Voice: advocacy service

My Voice is an independent advocacy service that supports you to deal with problems caused by your mental health or capacity needs.

They help you express your views and make sure your rights are respected in care and decision-making.

+44 (0) 7797 716447

My Voice website

​Get urgent help in a ​mental health crisis

If you need urgent help, ​call us on +44 (0) 1534 445290.​

24 hours a day, 7 days a week.​​​​

Contact us for general enquiries

​For non-urgent queries or information, call our team​ on +44 (0) 1534 445270.

We're open Monday to Friday, 9am to 5pm.​​

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