About Rent Safe
This government scheme provides potential tenants information on landlords that are registered or accredited and an overview of the number of properties they have and how many have reached the minimum standard required for 3, 4 or 5 stars.
By using an accredited landlord you know, before looking at the property, that the landlord takes action to resolve issues quickly and works to make sure the property continues to meet minimum housing standards.
These are the standards landlords need to meet to
gain the following star ratings:
|5||The property meets the Rent Safe standard, paperwork is beyond legal requirement and energy efficiency measures are in place.|
|4 ||The property meets the Rent Safe standard. Paperwork is beyond legal requirement.|
|3||The property meets the Rent Safe standard. The paperwork meets minimum legal standards.|
0, 1 and 2 stars
Rent Safe is a voluntary scheme for landlords to demonstrate they take their tenants welfare seriously. If a property doesn’t meet the minimum standard the landlord is not allowed to enter the scheme.
Those landlords who are working to improve each of their properties to meet the minimum prescribed standard can register their interest in the scheme as a ‘Registered Landlord’.
Three star ratings
Landlords must make sure properties, access routes, gardens and yards don’t have any hazards that could affect the health and safety of tenants.
The property should:
- be in a good state of repair both inside and outside and be free from health hazards
- be free from damp
- have enough natural light to allow the tenant(s) to carry out domestic tasks easily and safely
- have enough space for tenants to move around safely
- not be overcrowded
- have a heating system that heats the whole home and is economical to run and capable of maintaining an adequate temperature throughout the home
- have enough ventilation to keep residents fresh, free from excess moisture / condensation and cooking smells
- have correctly installed electrical items and appliances, maintained in a safe condition, and have enough sockets to prevent plugs overloading
- have a suitable working fire detection and alarm system
- have secure windows, doors and any other access points, and lockable ground floor windows
- be adequately insulated
- be free from tripping and falling hazards
If you can’t find the name of someone
If you can't find the name of a landlord, letting agent or managing agent, they may not be registered with the scheme. This may be because they either don’t meet the minimum standard or they have chosen not to register.
Report an issue
If you are a tenant and you have concerns about the condition of your property you can report this to Environmental Health.
When reporting concerns to Environmental Health, you need to include:
- your name
- telephone number
- brief description of the problem
An officer will contact you to discuss your problem and arrange a home inspection if needed.
Email Environmental Health
Rent Safe scheme standards