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Health awards highlight improvements

19 September 2012

Staff at Health and Social Services (HSS) are being honoured this week for delivering outstanding work to help achieve the best outcomes for patients and clients through the department's Quality Improvement Awards.

The Quality Improvement Awards (QIA) are held every two years by the Health and Social Services Department to promote,  recognise and reward innovation in practice.

This year, nine teams of staff have been shortlisted in three different categories and selected from over 20 teams. The three categories are client safety, customer care and value for money.

Today, staff from the shortlisted teams presented their projects to judges John Refault, Assistant Minster for HSS; James Le Feuvre, CEO of MIND; and John Medway.

The winning teams are awarded money to invest in further developing their services. There is a prize of £750 for the winners of each three categories and from these an overall winner will be selected. The overall winner will receive £1,000. The category winners will be announced today, and the overall winner will be announced at the department’s Achievement Awards evening on Friday 21 September.

Chief Nurse Rose Naylor, part of the organising team for the Quality Improvement Awards, said “This is an important event in our calendar as not only does it showcase some of the fantastic work of our staff, but it also provides inspiration to others. The awards were categorised this year to reflect our key priorities, which is to keep people safe, provide excellent customer care and ensure what we do demonstrates good value for money. It is great to see the range of nominations from across the organisation representing the diversity of services we provide.”

Ms Naylor added “We were very pleased to receive in excess of 20 entries this year, all of which were of high calibre. Of the 20 plus entries, nine teams are going through to the next stage of the process, three in each category. The short listing team met recently and had the onerous task of selecting the final nine. Unfortunately, not everyone could be selected, but the breadth of the work we have seen is a credit to all HSSD staff. The team were very impressed by all the projects submitted, not only the quality and calibre of the work but also the demonstrable commitment to service improvement particularly to the benefit of those in our care.”

The Minister for Health and Social Services, Deputy Anne Pryke, said “I’m delighted by the calibre of the projects that have been shortlisted this year. These awards are very important since they reward many teams of staff for their innovative service changes as well as the tireless work they do for health and social care in the Island.”

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