Skip to main content Skip to accessibility
This website is not compatible with your web browser. You should install a newer browser. If you live in Jersey and need help upgrading call the States of Jersey web team on 440099.
Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

  • Choose the service you want to log in to:

  • gov.je

    Update your notification preferences

  • one.gov.je

    Access government services

  • CAESAR

    Clear goods through customs or claim relief

  • Talentlink

    View or update your States of Jersey job application

Financial Services Ombudsman recruitment starts

06 June 2014

​Recruitment has started for the organisation that will handle islanders' complaints about financial services in Jersey and Guernsey.


The post of chairman of the Office of the Financial Services Ombudsman is being advertised. It's the start of a recruitment process that will involve both Jersey’s Economic Development Department and Guernsey’s Department of Commerce and Employment. The appointment of the non-executive directors for the shared board will follow.

The office will be based in Jersey with shared staff, resources and premises, and funded by the financial services industries in both jurisdictions.

Ombudsman being legally established

The Financial Services Ombudsman for the Channel Islands is in the process of being established by law and will have powers to investigate and determine customer complaints.

On 1 April 2014 Jersey’s States Assembly approved the law enabling the organisation to operate, and approval from the UK Privy Council is anticipated this summer. Guernsey's law is being drafted and will mirror Jersey's law as far as possible. It is hoped that it will be registered by the end of 2014, creating the new organisation and allowing it to prepare to open for complaints as soon as possible after that.

Guernsey's Minister of Commerce and Employment, Kevin Stewart, said “This first role of chairman will present a unique and exciting challenge in shaping the direction of a new dispute resolution service and establishing it across two jurisdictions.”

Jersey's Minister for Economic Development, Senator Alan Maclean, said “I look forward to working with our Guernsey colleagues to find a chairman for this new ombudsman scheme which will both benefit the people of the Channel Islands and support our flagship financial services industries."

 

Our sites
Back to top
rating button