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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Combined Control Room

30 November 2018

Jersey’s emergency response teams will join forces in January in a move that aims to provide a modern and efficient service that is more responsive to the needs of islanders.

A new Combined Control Room for the Ambulance, Fire and Rescue Service and Police is one of the first changes to come from the creation of the new Justice and Home Affairs department.

The unit will be based at Police Headquarters and will bring control room staff from each service together, in a single, combined control room, to deal with emergency calls and share resources.

Home Affairs Minister, Connétable Len Norman, said: “The Combined Control Room is an important step towards delivering a modern, effective, efficient and integrated ‘blue lights’ and emergency response service, which works together and responds to the needs of our community.

"This collaboration forms part of our objectives as we continue to establish our new Justice and Home Affairs department, which aims to develop an integrated criminal, civil and administrative justice system focused on prevention, early intervention and collaboration.”

At present, around 30 staff are working in the separate control rooms in Rouge Bouillon and Police HQ.  The new Combined Control Room is expected to be operational from late January 2019.​

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