21 January 2019
Today, the States of Jersey has launched a new approach to managing cases of bullying and harassment in the public sector.
At the same time, it has launched a new whistleblowing policy and an independent reporting telephone line to make it easy for employees to raise concerns or report incidents of bullying or harassment.
The new bullying and harassment policy, and an improved process for managing complaints made by public sector employees, comes into effect today. This new, more robust framework outlines clear responsibilities for managers, including an early process to resolve cases informally where possible and appropriate.
The States has also recruited internal mediators and investigators to increase capacity to manage cases quickly and impartially.
The new whistleblowing policy encourages employees to speak out when they witness inappropriate activity, including concerns about patient safety, financial practice or other issues.
These actions were among the recommendations in an independent report into bullying and harassment within the public sector.
Chair of the States Employment Board, Chief Minister, Senator John Le Fondré, said: “We are totally committed to the launch of these initiatives, which demonstrate a positive commitment to the way the States of Jersey will deal with concerns raised by employees.
“It indicates our unwavering commitment to the prevention of bullying in the workplace and strongly encourages acceptable values and behaviours in the workforce. We believe this will have a positive impact on the working lives of our employees, who deserve to work in a respectful environment.”
Chief Executive and Head of the Public Service, Charlie Parker, said: “The States of Jersey takes its responsibility as an employer seriously and will not tolerate bullying in the workplace. We know that it is damaging to individuals and the health and welfare of employees is our primary concern, and it can also have a knock-on negative effect on services.
“We know that we need to improve how we manage cases of bullying and we are addressing this with a robust new policy and processes, as well as clear information for line managers across the organisation.
“Our new whistleblowing policy and reporting line are important tools to make sure that islanders can trust our services, by knowing that we have a clear and open approach for employees to raise concerns that affect customers, clients, patients or colleagues safely.
“We are also making sure that the States of Jersey is a place where current and future employees can enjoy rewarding and varied careers across a range of professions. We are creating a culture with the States that supports our aim of creating Team Jersey – an organisation that works effectively for the benefit of islanders.”
Bullying and harassment Policy