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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Urgent Treatment Centre charges

29 May 2020

the Urgent Treatment Centre

The Urgent Treatment Centre (UTC) at Jersey General Hospital has confirmed the GP charges for services which are not COVID-19 related and which would normally have been managed by Islanders’ General Practitioners. 

The majority of treatment at the UTC is offered at no charge to patients. However, a GP fee will be applicable if patients arrive for treatment that could ordinarily have been managed by a GP in the community.

For those Islanders registered with a GP Practice, the following charges will now be made for telephone or face-to-face appointments at the UTC:

  • Children 4 years and under: Free of charge
  • Children 5 - 17 years old: £10
  • Adults 18 years and over: £20
  • A home visit by the Urgent Treatment Centre GP: £40

For the limited number of Islanders not currently registered with a GP, the Government will temporarily assign them the GP that sees them at the UTC.  

The following charges will be applied if a patient is temporarily registered with a GP at the UTC for a telephone or face-to-face appointment:

  • Children 4 years and under: £20
  • Children 5 - 17 years old: £30
  • Adults 18 years and over: £40
  • A home visit by the Urgent Treatment Centre GP: £60

Islanders will be contacted by their GP Practice or temporary GP Practice regarding the payment of the charges. Islanders not registered with a local GP are encouraged to register to save the additional charge for possible services. 

The UTC is open from 8am to 10pm, seven days a week. Outside of the UTC’s operational hours, the GP out-of-hours service will continue as normal, while the Emergency Department continues to see emergencies as usual. The GP out-of-hours service is contactable on 445445.

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