Skip to main content Skip to accessibility
This website is not compatible with your web browser. You should install a newer browser. If you live in Jersey and need help upgrading call the States of Jersey web team on 440099.
Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

  • Choose the service you want to log in to:

  • gov.je

    Update your notification preferences

  • one.gov.je

    Access government services

  • CAESAR

    Clear goods through customs or claim relief

  • Talentlink

    View or update your States of Jersey job application

Coronavirus Helpline hours reduced

22 May 2020

The Coronavirus Helpline weekend opening hours have been reduced in response to a fall in the volume of calls from the public and now operates:

  • Monday- Friday 8am-8pm
  • Weekends and bank holidays 10am-4pm

The helpline was receiving on average 550 calls per day from members of the public regarding concerns of potential symptoms or information of latest advice, but the daily volume of calls is now 200 per day.

The number of emails to coronavirushelpline@gov.je is around 30 per day.

The helpline is a source of information for Islanders wanting to know about:

  • public health measures
  • potential symptoms of coronavirus
  • working arrangements for businesses and individuals
  • social distancing and self-isolation
  • Connect Me Service
  • charity and volunteering services

The helpline also offers a translation service for Islanders who speak Portuguese, Polish, Romanian and French. The helpline number is 445566.

Our sites
Back to top
rating button