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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Covid Safe calls to positive cases to reduce

18 February 2022

From today, Islanders with a positive PCR test result will no longer be routinely called by the COVID Safe team when they test positive. This follows the de-escalation of COVID-19 measures as announced by Ministers last month. A number of Islanders, particularly those who are under 18, those who are potentially more vulnerable, and those who work in critical workforces may still receive a call.


Islanders are reminded that isolation is mandatory in Jersey following a positive PCR test. Islanders can leave their isolation earlier than 10 days if:

  • they are symptom free (aside from a cough, loss of taste/smell, or fatigue)
  • have two negative LFT results, at least 24 hours apart (fully vaccinated Islanders and under 12s can test from day 5 onwards, non-fully vaccinated Islanders can test from day 7 onwards)
  • the two negative LFT results have been submitted on using the unique code provided when registering for home LFT testing.


The Coronavirus Helpline is still available for Islanders who need support, or if they would like a call from the COVID Safe team. Information about what to do during isolation and when to leave is available on


Islanders who test positive for COVID-19 should continue to notify anyone they have been in contact with for the previous three days and advise them to start 10 days of lateral flow tests (LFT). It also remains possible to notify close contacts via the Jersey COVID Alert proximity app.


The COVID Safe team will continue visiting businesses and high-risk settings to give guidance on ventilation, sanitation, business continuity and risk assessments. Businesses can request a visit and advice by calling the Coronavirus Helpline.

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