Skip to main content Skip to accessibility
This website is not compatible with your web browser. You should install a newer browser. If you live in Jersey and need help upgrading call the States of Jersey web team on 440099.
Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Audit of patient records in the rheumatology service

12 April 2023

Health and Community Services (HCS) is conducting an audit of patient records in the rheumatology service following a recommendation from the Royal College of Physicians.

Mr Patrick Armstrong, the Medical Director for HCS, asked the Royal College of Physicians to conduct a review after questions were raised about clinical record keeping, case management and communication within the rheumatology service. 

The Royal College reviewers are planning to speak with HCS clinicians and other staff later this month. In the meantime, however, they have recommended that HCS should audit the records of rheumatology patients to check and confirm their treatment and care.

Mr Patrick Armstrong said: “We have already begun this audit of patient records and we are bringing in additional clinical support to ensure we can complete the audit by the end of June. In the meantime, rheumatology patients should continue to take their medication as prescribed and attend their hospital and doctor appointments as normal. If we need to see any patients in person, we will contact them directly.

“The purpose of this audit of patient records is to make sure that rheumatology patients have the most appropriate care plan and that their treatment is entirely suitable to their individual needs. 

“Since asking the Royal College of Physicians to undertake this review we have also been checking rheumatology patients’ care and treatment plans during routine appointments, and we will continue to do this.” 

Any rheumatology patient requiring further information about this matter can contact our PALS information service by email on or by telephone on 01534 443515. 

The commissioning of the Royal College of Physicians review of the rheumatology service is in line with the wider review of governance and quality of care undertaken by Professor Hugo Mascie-Taylor last year. Professor Mascie-Taylor said HCS should adopt a low threshold for commissioning objective, fact-finding investigations, with relevant help and support being sought from external sources. He said independent investigations helped to ensure openness and transparency.

The Minister for Health and Social Services, Deputy Karen Wilson, said: “We have an important duty of care to all patients if any questions around care or treatment arise. In this particular case, I have been assured that we will be doing everything we can to review the patients concerned as quickly as possible to give them, and all Islanders, reassurance and confidence in the service.”

Back to top
rating button