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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Storm Ciarán - non-emergency services advice line

01 November 2023

Emergency Services are likely to be extremely busy over the next 24hrs. To ensure Islanders can access relevant information relating to Storm Ciarán, updates should be accessed online at, Government social channels, or via the States of Jersey Police Facebook page, which will be regularly updated with information surrounding road closures or major issues that may impact the Island. 

Where there is an incident which requires an emergency response, members of the public should always call 999.

As part of the response to Storm Ciarán, a non-emergency services public advice line has been set up to enable Islanders affected by the storm to report incidents which do not require the attendance of blue-light services.

The advice line on 01534 612222 will be resourced from midnight (Weds 1 November) and run for the duration of the storm.

Other useful non-emergency out of hours contact numbers are:

Jersey Electricity Company - 01534 505050
Island Energy – 01534 755555
Jersey Water – 01534 707302
Andium – 01534 500799

As a reminder, Islanders should always call 999 in the case of an emergency or States of Jersey Police on 01534 612612 for a non-emergency police response.

Emergency Services will be extremely busy, so Islanders are encouraged to only call the non-emergency services public advice line if necessary. 

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