25 May 2023
Health and Community Services (HCS) is excited to announce its transition to a new
electronic patient records system, IMS MAXIMS, which will go live across all departments
from Sunday 28 May.
The transition marks a significant milestone in the Government’s digital health
transformation programme and supports its commitment to delivering efficient and
comprehensive healthcare services to Islanders. It is viewed as a vital step towards
enhancing the quality and accessibility of medical information, while allowing for better
co-ordination among healthcare providers.
The process of transferring records is due to take place this weekend, from the evening of
26 May to the morning of 28 May, potentially leading to delays at the General Hospital.
Islanders are, therefore, asked to only visit the Emergency Department if they are
experiencing a genuine medical emergency. This precautionary measure will allow Hospital
staff to prioritise critical cases and provide efficient care to those in need during this
Chris Bown, Chief Officer for Health and Community Services said: “By digitalising patient
records, HCS aims to streamline and optimise medical processes and improve accuracy.
“While this transition will ultimately result in long-term benefits for our patients and
colleagues, we want to advise patients about the possibility of temporary delays and we
kindly request that individuals only visit the emergency department if they are
experiencing a medical emergency that requires immediate attention.
“We appreciate your patience and understanding as we work diligently to ensure a
seamless transition to electronic patient records.
“HCS is committed to delivering the highest standard of healthcare and patient safety. We
have taken comprehensive measures to minimise any potential inconveniences that may
arise during this transition. Our healthcare professionals will be supported by a team of IT
experts to ensure a smooth transition, with minimal disruption to patient care.
“I want to thank colleagues and patients for your ongoing support and cooperation
throughout this transition period. Together, we are shaping a more advanced and patient-centric healthcare system."