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Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Technical and specialist content standards

​​​​​​​​​​​​​​​​​​​​​​Technical and specialist content

Gov.je has a readability standard of Grade 5 to 7 (UK reading age approximately 9 to 13 years).

However, for some content written only for a professional, technical, specialist or legal audience it may not be possible to meet Grade 7 without losing accu​racy or meaning.

In these cases, we may agree to an exemption, this allows a higher readability level, up to a maximum of Grade 10 (UK reading age approximately 15 to 16 years).

Exemption criteria​

An exemption is not a bypass. It’s a controlled, justified and reviewed decision that must be agreed by Web Services.​

​Exempt, technical content must still meet accessibility and readability expectati​ons where possible.

This includes:

An exemption is only allowed if:

  •  

    content is only intended for a professional, technical, specialist or legal audience

  •  

    attempts to meet Grade 7 with Web Services have failed

  •  

    it's not possible to meet Grade 7 without changing fundamental, technical and legal accuracy

Technical content standards

A higher readability grade does not mean accessibility can be  completely ignored.

We must still make complex content as clear as possible, even for expert users.​

All technical and specialist content must:

  •  

    be reviewed and agreed by Web Services

  •  

    include a plain English summary written at Grade 7

  •  

    be clearly labelled as technical or specialist content

  •  

    be well structured using clear headings

  •  

    use plain English where possible

  •  

    define legal and technical terms simply

  •  

    use short sentences and paragraphs 

  •  

    use the approved technical and specialist content page structure

​Specified page structure​

​Technical and specialist content mu​st follow a specified page structure so users ​can understand and act on information quickly. It includes:

  • a technical content call out box
  • a plain English summary written at Grade 7​

Technical content page structure example Add a technical content call out box to a webpage

Government of Jersey web editors, with approval from Web S​ervices, can add this technical call out box to a webpage. Just copy the HTML code below.​​​​​​​​​​​​​​​​​​​​​​​​​​​

​​​

​ ​Technical content​​​

  • This section contains detailed technical guidance for professionals.

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Copy HTML code

   
<section class="do-dont-list-section" style="margin-top: 0px;">
<div class="do-dont-list" style="background-color: #eef0f0; padding-bottom: 1.5rem; margin-bottom: 2rem;">
<p class="do-dont-label do-dont-bg-red position-relative" style="background-color: #595959; font-size: 1.8rem; line-height: 1.33333; display: inline-block; color: #ffffff; padding: 5px 50px 5px 15px; margin: 0px; top: -1.25rem;">
<i class="fa-regular fa-pen-to-square"></i>&#160;Technical content<br/></p>
<ul class="ml-4 ml-sm-0" style="list-style: outside none none; margin-right: 1rem; margin-top: -0.5rem;">
<li>
<h4 style="color: #000000;">This section&#160;contains detailed technical guidance for professionals.<br/></h4>
</li>
</ul>
</div>
</section>    
  

Further information​​

Contact digital@gov.je​ to discuss any technical content needs.​​​

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