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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

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Cyber Emergency Response Team

About the Cyber Emergency Response Team (CERT)

Jersey’s Cyber Emergency Response Team (CERT) is responsible for promoting and improving the cyber resilience across the Island’s critical national infrastructure, business communities and citizens to reduce the risk and impact of major cyber incidents in Jersey.

Jersey’s CERT forms part of an international cyber emergency response network and represents the interests of Jersey internationally, helping to maintain and strengthen the Island’s international reputation as a safe place to live and to do business online.

The CERT can also provide expert assistance in the case of a cyber security incident. The CERT is an independent voice for cyber security and designed to operate at arms length from Government.

How the CERT can help your business or organisation

The CERT is run by cyber security experts who can provide cyber security advice and best practice guidance on the management of cyber security risk to help you raise the awareness of the importance of cyber security within your own business, as well as help with incident response processes, policies and procedures.

Reporting a cyber security incident

Report any cyber security incidents to your internal business cyber security team first. Your internal security team will contact the CERT, who can provide expert assistance irrespective of the size of your business or nature of your cyber security incident.

If you do not have an internal security team you can contact the team directly.

We also encourage sharing of incidents or cyber attacks with us where the issue may present a threat to others. The CERT will analyse such incidents and seek to provide advance warnings or guidance to other organisations that may be impacted.


Email to:

  • ask any cyber security questions
  • get advice, help and support about cyber security

Email to:

  • report an cyber security incident
  • share information about a cyber incident
  • disclose a vulnerability

Email to:

  • share phishing emails you have received

You can also call the CERT team on 01534 500 050 or visit us online at

The team will handle all information in the strictest of confidence.

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