Skip to main content Skip to accessibility
This website is not compatible with your web browser. You should install a newer browser. If you live in Jersey and need help upgrading call the States of Jersey web team on 440099.
Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

  • Choose the service you want to log in to:


    Update your notification preferences


    Access government services


    Clear goods through customs or claim relief

  • Talentlink

    View or update your States of Jersey job application

Keeping your devices safe

Be safe, be included, be connected

Top tip 1: Always install the latest updates as they help to keep your device secure.

Top tip 2: Use three random words to create a strong and memorable password. Use numbers and symbols to increase security.

Top tip 3: Take care with what you share online and think about who can see it.

Top tip 4: Save your important information in more than one place.

The Digital Inclusion work sector group are one of the British-Irish Council work areas, and have released this short video giving advice on how to confidently and safely go online. The Government of Jersey is one of 8 member administrations who collaborate together to deliver common actions in areas of mutual interest and benefit of all.

This first video has been launched to promote Safer Internet Day, and will be followed later in the year with 2 further videos, focusing on how to ‘be included’, via the internet, and how to ‘be connected’ with the key people and organisations that support people’s lives.”


Why it’s important to have secure passwords

If your password gets into the wrong hands, someone could:

  • access your bank account
  • buy items online with your money
  • pretend to be you on social media and dating sites
  • send emails in your name
  • access the private information held on your computer like private photos and videos

Creating a strong password

When creating your password: 

  • use three random words to create a strong, memorable password and add numbers & symbols 
  • never share passwords with anyone and ensure you use different passwords for your important accounts, such as your email, online banking and social media

Watch this two minute video and learn how to create easy to remember, but secure, passwords.


Changing your passwords

The routine changing of passwords is not recommended, however you should change your password straight away if you:

  • hear a website that you use has been hacked
  • notice unusual activity on your social media or email
  • notice any payments on your online banking that you don’t remember making (you should also contact your bank straight away)

For morning information and guidance on passwords, visit the Get Safe Online website.

Keeping your software up to date

Keeping your software up to date helps keep your devices safe. 

Ensure you always have internet security software / apps loaded and kept switched on and always download the latest software and app updates 

Security software contain vital security upgrades which help protect your device from viruses and hackers. 

On top of having the most up to date security, software updates also usually include new features and functionality – so why wouldn’t you install them?

Watch this quick two minute video to find out why keeping your software up-to-date is so important.


For more information and guidance on software updates and why they’re important, visit the Get Safe Online website.

Links and attachments

Don’t open or forward emails from people or organisations you don’t know, or those that seem to be from your bank or other official body that they just wouldn’t normally send. Don’t click on links in emails or social media posts, or open random attachments.

They may be ‘phishing’ for information, or result in a virus or other malware.

Don’t open attachments if the source isn’t 100% known and trustworthy.

Take your time and think twice, because everything may not be as it seems.

Watch this quick two minute video explaining what phishing is and how you can avoid it.


For more information and guidance on viruses and spyware, visit the Get Safe Online website.

Back to top
rating button