It has come to the attention of Triton that, in a very small number of cases, the Safeguard+ Electric Shower may develop a fault which could lead to overheating and to a potential risk of electric shock or fire hazard.
If your shower is showing any signs of discolouration, you MUST stop using it immediately and contact Triton as below.
How to check the model / serial number
Affected units start with the product code CSGP0 and have a date code stamp between 05/14 (May 2014) to 12/16 (December 2016). This date code is on the product rating label located on the underside of the product.
What should you do if your shower is affected?
If you have an affected shower, contact Triton for details of how they will make the modification completely free of charge.
Any overheating is gradual and is noticeable with a distinct overheating smell.
You should check the casing top to see if there are any signs of discolouration. If there are none, then you can continue to use the shower.
Continue to ensure that any vulnerable people are not left showering alone and that user instructions continue to be followed.
Contact Triton on free phone 0800 0154 145 or www.tritonshowers.co.uk/inspection
No other Triton shower is affected.