Skip to main content Skip to accessibility
This website is not compatible with your web browser. You should install a newer browser. If you live in Jersey and need help upgrading call the States of Jersey web team on 440099.
Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

  • Choose the service you want to log in to:


    Update your notification preferences


    Access government services


    Clear goods through customs or claim relief

  • Talentlink

    View or update your States of Jersey job application

S100D Mobile Phone Power Supply (Maxcom) recall

Recall date06 Aug 2019
ProductMaxcom S100D Mobile Phone Power Supply
Pack size
Batch codesModel S100D
ProblemShort circuit may occur inside the power supply
Further information

Maxcom has detected a potential malfunction related to some of the power supplies included with a small quantity of Maxcom mobile phones delivered to the UK market during the period January-June 2019.

Defective power supply model: S100D

The potential issue concerns only a small quantity of power supplies purchased from within the EU market, which were included with certain Maxcom products, delivered to the UK between January 2019 and June 2019.

In some cases, a short circuit may occur inside the power supply, which will result in the operation of fuses in the user's electrical installation.

All other Maxcom phones and power supplies (UC006) are fully functional and do not need to be returned / replaced.

If you bought a Maxcom phone with the power supply S100D you should stop using the power supply and return only the power supply to the retailer for replacement.

You can also contact an authorized Maxcom service centre for the replacement of a faulty power supply. Comtek Network System:


Back to top
rating button