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Government of

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Revenue Compliance Strategy

The Revenue Compliance Strategy covers all of the taxes assigned to the Comptroller of Revenue to administer. It also includes Social Security and Long-Term Contributions and the administration and enforcement of the National Minimum Wage.

We use the terms “taxpayer” and “customer”’ interchangeably as necessary to encompass those who pay taxes, make contributions, or rely on us for other forms of support.

Our approach to compliance

We aim to create an environment in which everyone can pay their taxes and contributions effortlessly.  Our approach is based on best international practice, tailored to Jersey's unique culture and particular circumstances.  

  • the law is complicated and people can sometimes get things wrong
  • some people are careless, even reckless, in declaring their income
  • a minority of people knowingly evade paying what they should

Revenue Jersey seeks to base all its work on a clear understanding of its customers:

  • their behaviours
  • their needs
  • the risks of non-compliance, either from innocent error or deliberate act

Promote, prevent and respond

Improving compliance based on the Promote, Prevent and Respond model.


  • promote good design in our revenue systems so that it's harder to get things wrong
  • promote understanding of the rules through clear and simple guidance
  • nudge careless or reckless people to take more care, so enabling customers to get it right first time


  • make it as hard as possible for people to get things wrong by providing online filing
  • in-built sense checks and prompts when data doesn't match expected patterns and norms or otherwise doesn't look right    


  • intervene with individual taxpayers or whole groups of taxpayers to correct historic mistakes or wrongdoing
  • help people get things right for the future

Strategic approach to prosecution

Revenue Jersey has a Compliance Strategy which is built on its promote, prevent, respond model. 

Voluntary compliance

We promote voluntary compliance by making it easier for citizens to understand their obligations, prepare and file their returns, and pay what is due. We protect the integrity of Jersey’s revenue streams by a series of upfront checks and risk-based analysis that help us identify areas and individuals where there is a higher risk of revenue loss.

Civil penalties

We also have a civil sanctions regime in place – monetary penalties for non-compliance which increase the longer non-compliance continues. We expect that to encourage voluntary compliance for the majority of our population.

Civil penalties work well where the person pays the estimated tax or charge, and the penalty.  The financial consequences of non-compliance might persuade those who are tempted to avoid their responsibilities to re-join the compliant majority.

Criminal prosecution

But for those who fail to pay the tax or the penalty this can render our civil penalty regime ineffective.

This would be one example of when Revenue Jersey might seek to prosecute as an alternative.

In addition, anyone who fails to comply with their obligations could be sanctioned through the Courts.  Those who flout the rules, who refuse to accept their obligations to fellow Jersey citizens by adhering to the law, who commit fraud, or aid and abet deliberate attempts to gain an unfair advantage in the amount they pay can all expect Revenue Jersey to seek remedy through the Courts too.

Having a criminal prosecution sanction is important for several reasons:

  • to send a message about the integrity of our laws, and to underline that they are enforced in a way that embraces both neutrality and fairness. In other words, that nobody is above the law
  • to act as a general deterrent for those people who could be tempted to evade their obligations if the opportunity arose, by providing the serious reputational and punitive consequences of criminal activity
  • to act as a specific deterrent for an individual who has been convicted and sanctioned in the past, so that they might be discouraged from doing so again. Enforcement of the sanctions imposed by the Courts on those who have chosen not to comply with their obligations is essential for real justice and it strengthens the credibility of the available sanctions and the system itself

Revenue Jersey is building up its capability and strengthening the laws to ensure prosecution is a real option when it is the appropriate response to non-compliant behaviour.

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