Due to the latest Government announcement, we have less people in our office. If you call and there is no reply
email us and we will get back to you as soon as possible.
Support during COVID-19
Students should ask for support about COVID-19 from their university or Higher Education provider.
If you have concerns about restrictions in place in Jersey you should contact the coronavirus helpline on 0800 735 5566.
If you are a student that has been significantly affected financially as a result if COVID-19 support is available from the UK government. Please contact your individual university for information.
Guidance on the UK government hardship fund for HE Students affected by Coronavirus
Student Finance provide support and advice for students accessing government grants for studying Higher Education provision. If you have questions about your application for this grant, contact us on +44 (0) 1534 449450 or email the Student Finance team. Missing information, incomplete forms, and inaccurate detail will result in a delay in processing your application.
Careers support for students returning to Jersey
Skills Jersey’s Career Guidance team offer support for students returning to Jersey through free confidential and impartial careers appointments.
Further career support is available:
Return to university
After the UK Government announcement regarding the re-opening of universities, for some in person practical courses there are currently still restrictions applying to travel within the UK.
Initial travel to university is allowed but any subsequent travel, unless to another campus or a placement, is not permissible and should be restricted wherever possible.
To minimise disruption to learning during the summer term, the UK Government have stated that students who return in March should not travel home for the Easter holidays. If any student chooses to come back to Jersey, they will be subject to the self-isolation rules in force at that time.
If you're travelling to and from Jersey you need to follow the current travel guidance, including guidance on isolation when returning to Jersey.
There is no comprehensive list of applicable courses or institutions for the 8 March 2021 return to university in England. Students should either be contacted by their individual universities or should contact them themselves if they are unsure over the classification of their course.
For students enrolled on courses that are not deemed to be eligible for a return to in-person teaching from 8 March, there is expected to be a further announcement by the UK Government after the Easter holidays, with the earliest possible date for returning to university being at the end of the April.
All students are strongly advised to keep in touch with their universities to understand more fully the requirements for e-learning, travel and testing which may be subject to change at short notice.
Provision of flights for return to university in England
There are currently no plans to introduce further regional flights to support the return of students as current data shows there is sufficient capacity.
Find further information on current flights.
Returning students will need to use public transport, whilst following UK social distancing guidance, to travel to their university. If this is impractical or causes severe financial hardship, please
contact Student Finance and the department will consider these on a case by
Financial support for students with extended courses are due to coronavirus
In line with existing legislation we're able to provide financial support to students receiving maintenance grants who are mandated to complete their degree in their universities' jurisdiction.
The student must provide evidence from the university that the course cannot be completed in Jersey.
This support will be on a pro rata basis to the annual maintenance grant they receive and the time they are required to be at their university.
The request for support will be reviewed by the Student Finance team.
Email the Student Finance Team
Repayment of the maintenance grant
There will be no request for the return of the grant payment. This should be used to cover any extra costs as a result of the pandemic.
If there is a reduction in fees charged by universities
There is currently no information about any reduction in fees charged by universities or any reduction in accommodation costs. In the event of any such announcements further information and guidelines will be published. Department for Education in UK has confirmed that support for students’ wellbeing will be increased and is being developed by individual institutions. Keep in touch with your university during this time.
Claiming Income Support: students on Island rather than university
The Minister for Social Security has agreed that due to the exceptional circumstance of the coronavirus pandemic, students from Income Support households who normally study off-Island and have rent expenses in the UK won’t be disadvantaged if they are forced either to return to Jersey during term time, or to remain in the Island once the Spring term has started. As long as students can demonstrate they have ongoing expenses outside the Island (such as a lease, or proof of rent payments) their parental household can get the adult component of Income Support for them as normal. This would also apply to students who would normally get Income Support whilst in Jersey but who do not have a parental household. For example, care leavers.
Each case will be subject to individual review by a Determining Officer, and the payments will cease if the student’s situation changes. The Minister will review this additional support, based on officer advice, as the situation in the UK develops between now and the end of the Spring term.
If your child is back in the Island and you have not yet informed Income Support,
email Income Support
- confirmation of the date they returned to the Island
- confirmation of any rent they are still responsible for
If rental expenses in the UK are no longer being paid, the student maintenance grant will cover living expenses during term time and Income Support will not be able to continue paying the adult component.
Claiming income support for students during Easter
The Minister has agreed to pay the adult component to any students who remain in the UK over the Easter holidays, for up to a maximum of four weeks. Confirmation of the length of your break will be needed from your university.
For example, the student will be treated exactly as if they have returned to Jersey and been added on their parents claim. This would also apply to students who would normally get income support whilst in Jersey but who do not have a parental claim.
Students choosing not to go back to university in academic year 2020 / 21
Whilst we would encourage all students maintain their study, the department understands that some students might have been severely affected by these events and might wish to remain on Island.
Articles 31 and 32 of the Education (Grants and Allowances) (Jersey) Order 2018 are relevant here and coronavirus would be classed as an extenuating circumstance.
Therefore the department would not claw back any grant / fees from academic year 2020 / 21 if a student chose not to go back for academic year 2021 / 22.
If students choose to go back later, there will be no funding for repeat periods of study as per Article 7(2).
Students trailing modules into the next academic year
If you are a students who has not been able to complete all your modules in academic year 2020/21, you will need to get confirmation from your university that you are still progressing onto your next academic year and will complete the modules over the remainder of the course.
Students at foreign universities who have not been able to travel back due to coronavirus
There is no provision under the Education (Grants and Allowances) (Jersey) Order 2018 for any support regarding this situation. For any families that find themselves in this situation and are in severe financial hardship please contact the department as soon as possible
Additionally, students must be aware of the self-isolation rules in the UK and the current need to self-isolate in a hotel if travelling from one of the red zones.
Find further information of red list travel ban countries.
Students at university in EU or Rest of World
Students must contact their university and specific region to see what restrictions or regulations are in place for testing, vaccinations, self-isolation, university opening dates, collection of belongings and travel.
If they believe that they need additional support they should contact Student Finance who will take the question to the relevant senior officer groups.
Collection of belongings from the university
The UK Government plan for all Covid-19 restrictions in England to be removed from 21 June 2021. It is anticipated that there should be no issues with the collection of belongings for students this summer. This means in the majority of cases, no Government of Jersey support will be made available.
If any student suffers severe financial hardship, students should contact Student Finance who will consider these on a case by case basis.
New student finance scheme
Work is being carried out to review the current scheme with a view to a new scheme being introduced for students starting university in academic year 2023 / 24.
Jersey students following courses of further education in the UK of 6 months or more are treated as though they are resident in the UK. Students will only be subject to any NHS charges when they are routinely applied to UK residents.
It's recommended that students register with their university health centre when they enrol so they can access a GP (often based in the health centre) and receive an NHS number.
Find out further information on the NHS website
Coronavirus testing and vaccine
It is likely that universities will strongly recommend all returning university students will be tested for COVID-19 on arrival at university and that those who refuse will be required to self-isolate for 10 days.
Students who test positive for COVID-19
Students who test positive will be required to self-isolate in their accommodation for the required period at that time. There will be two tests upon arrival back to university, one immediately and then again 3 days later, social interaction and contact should be limited during this time to stop the possibility of transmission. Thereafter, it is planned to test students once a week though individual regimes may vary by institution. If any students have problems with this, their first port of call should be the university.
There are no plans to vaccinate students before they go to university.
All UK students must sign on with a GP near to their university to be entitled to receive the vaccine in the normal vaccination rollout for that region.
Students will be able to mix where they receive their two vaccinations and therefore must keep hold of any related documentation from either jurisdiction.
Current advice is that there should not be more than a 12 week gap between vaccinations in order for them to be fully effective. Students will need to manage this between their university town and Jersey themselves.
It is assumed that there will be no extension to the free PCR testing for students who are going back to UK for the first time since Christmas on Condor.
If this should cause severe financial strain, students should contact Student Finance who will consider these on a case by case basis.
Support for self-isolation accommodation
The minister has agreed to support students who are looking
to come home to Jersey for the Easter holidays and cannot self-isolate at home.
Students must check with their universities before travelling and register their details with Student Finance in Jersey.
Demand will be assessed, as under the previous arrangement, and the Department will continue to assist Higher Education students through its Student Finance Service and Coronavirus helpline on (01534) 445566 or 0800 7355566.
Students should contact the Youth Enquiry Service on 0800 7350 010 for more information.
Home Fee Status for settled status students
Settled and pre settled status in Jersey is recognised as an immigration status by UK authorities. It is understood that students with these statuses will be treated in the same way as other Jersey residents.
Students wishing to study at an EU university
For students who are studying or wish to study in the EU, they should contact their university who will be able to advise them of the specific visa requirements needed.
Jersey students who study in UK will no longer be entitled to participate in the Erasmus scheme. They will be entitled to apply under the new Turing scheme that the UK will be introducing.