Student Finance are currently experiencing a high volume of enquiries. Due to the pandemic, Student Finance are working in a different way, we will respond to your email within 5 working days.
Support during COVID-19
Students should ask for support about COVID-19 from their university or Higher Education provider.
Students, parents and carers who have a general concern about restrictions in place in Jersey should contact the coronavirus helpline on +44 (0) 1534 445566.
We primarily provide support and advice for students accessing government grants for studying Higher Education provision. If you have questions about your application for this grant, contact us on +44 (0) 1534 449450 or email the Student Finance team. Missing information, incomplete forms, and inaccurate detail will result in a delay in processing your application.
Careers support for students returning to Jersey
Skills Jersey’s Career Guidance team offer support for students returning to Jersey through free confidential and impartial careers appointments.
Further career support is available:
Travelling to and from Jersey
If you're travelling to and from Jersey you need to follow travel advice for Coronavirus, including guidance on isolation when returning to Jersey.
Isolation advice and support
In exceptional circumstances and on a case-by-case basis the we will attempt to support individuals to be able to safely self-isolate.
Travelling over Christmas and New Year
The situation with the spread of COVID-19 is subject to change. In the event of border closures, we will aim to support returning students to have access to travel links. We regularly review commercial flight and ferry services.
Financial support for students with extended courses are due to coronavirus
In line with existing legislation we're able to provide financial support to students receiving maintenance grants who are mandated to complete their degree in the UK.
The student must provide evidence from the university that the course cannot be physically completed in Jersey.
This support will be on a pro rata basis to the annual maintenance grant they receive and the time they are required to be in the UK.
The request for support will be reviewed by the Student Finance team.
Email the Student Finance Team
Support for students who need help getting their belongings back from university
Students can now travel between Jersey and the UK to collect their belongings.
More information on travelling off the island can be found on our
Travel advice for coronavirus.
We won't be proving additional financial support to cover getting belongings back from university. This is considered something that students would need to do every year and would therefore be covered by existing maintenance grants.
If this causes severe financial hardship for any students, the department will consider these on a case by case basis.
Repayment of the maintenance grant
There will be no request for the return of the grant payment. However, this should be used to cover any additional costs as a result of the pandemic.
If there is a reduction in fees charged by universities
If any universities give a reduction in fees for academic year 2020/21 as a result of the disruption caused by Coronavirus, this will be shared by students and Government of Jersey in the proportion that the fees were paid in the first instance.
Claiming Income Support students on Island rather than university
The Minister for Social Security has agreed that due to the exceptional circumstance of the coronavirus pandemic, students from Income Support households who normally study off-Island and have rent expenses in the UK won’t be disadvantaged if they are forced to return early to Jersey during term time. As long as students can demonstrate they have ongoing expenses outside the Island (such as a lease, or proof of rent payments) their parental household can get the adult component of Income Support for them as normal.
The Minister has also agreed to pay the adult component to any students from income support households who remain in the UK over the Christmas holidays, for up to a maximum of 4 weeks, from the end of term to the beginning of the new term. i.e. they will be treated exactly as if they have returned to Jersey and been added on their parents claim. This would also apply to students who would normally get IS whilst in Jersey but who do not have a parental claim – e.g. care leavers.
If your child is back in the Island and you have not yet informed Income Support, email Income Support with:
- confirmation of the date they returned to the Island
- confirmation of any rent they are still responsible for
If rental expenses in the UK are no longer being paid, the student maintenance grant will cover living expenses during term time and Income Support will not be able to continue paying the adult component.
Any students who intend to remain in the UK should also ensure that Income Support are notified.
Students choosing not to go back to university in academic year 2020 / 21
Whilst we would encourage all students maintain their study, the department understands that some students might have been severely affected by these events and might wish to remain on Island.
Articles 31 and 32 of the Education (Grants and Allowances) (Jersey) Order 2018 are relevant here and coronavirus would be classed as an extenuating circumstance.
Therefore the department would not claw back any grant / fees from academic year 2020 / 21 if a student chose not to go back for academic year 2021 / 22.
If students choose to go back at a later date, there will be no funding for repeat periods of study as per Article 7(2).
Students at foreign universities who have not been able to travel back due to coronavirus
There is no provision under the Education (Grants and Allowances) (Jersey) Order 2018 for any support regarding this situation. For any families that find themselves in this situation and are in severe financial hardship please contact the department as soon as possible.
New student finance scheme
Work is being carried out to review the current scheme with a view to a new scheme being introduced for students starting university in academic year 2023 / 24.
As has been the practice for many years, Jersey students following courses of further education in the UK of six months or more are treated as though they are resident in the UK and therefore would only be subject to any NHS charges when they are routinely applied to UK residents.
It is recommended that students should register with their university health centre when they enrol at university so they can access a GP (often based in the health centre) and receive an NHS number.
Jersey students following courses of further education in the UK of 6 months or more are treated as though they are resident in the UK. Students will only be subject to any NHS charges when they are routinely applied to UK residents.
It's recommended that students register with their university health centre when they enrol so they can access a GP (often based in the health centre) and receive an NHS number.
Find out further information on the NHS website
Returning students requiring the flu vaccine need to get in touch with their GP’s.
Student Finance statistics
|26 October 2020||Total applications registered||1621||1310|
|26 October 2020||Total applications processed||1339|||
|26 October 2020||Total incomplete applications||282|||