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RequiredClient Support Services Manager

Residency
5 years residency NOT required
Employer
Vistra (Jersey) Limited
Closing date
23 December 2022
Reference
44603
Contract
Permanent
Hours
Full Time
Salary
Negotiable
Key Responsibilities:

Day to Day Activities

Manage and complete requests for administrative support from Service Delivery teams, ensuring requests are completed to the highest standards.
Champion data quality by standardising system inputs whilst also sharing best practice across the business.
Provide oversight of team activities, monitoring, and reporting these to Senior Management and ensuring activities are completed within the specified timescales.
Develop team capabilities to provide growth opportunities for Administration Officers and Senior Administration Officers.


Activity Management

Execute requests within agreed timescales.
Prioritise CSS team workload to ensure all activities are completed with agreed service levels.
Proactively manage tasks in accordance with any Service Level Agreement (SLA) and anticipate any challenges, identifyin
Core skills required
  • Ability to speak and understand English
  • CV Required
  • Keyboard Skills
  • References
How to apply
  • Email
Contact name
Victoria Parker
Fax no.
504701
Email
Address
38 Esplanade
St Helier
Jersey
JE1 4TR
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