Assistant Manager, Private Wealth
- 5 years residency NOT required
- Vistra (Jersey) Limited
- Closing date
- 23 December 2022
- Full Time
Manage ongoing contractual relationships and the operational delivery of services to clients for an account or group of accounts.
Serve as a primary point of contact for client relationships and ensure client satisfaction.
Manage the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPIs (key performance indicators) as defined in the relevant contracts are met or exceeded.
Ensure all work performed is invoiced on time and in line with client contracts.
Be jointly responsible with the finance function for any outstanding client debt.
Be responsible for the implementation of annual fee increases.
Support Service Delivery lead as a contact person for escalations and ensure client satisfaction.
Ensure the team builds and maintains strong relationships with clients as well as other teams and provides d
- Core skills required
- Ability to speak and understand English
- CV Required
- Keyboard Skills
- How to apply
- Contact name
- Victoria Parker
- Fax no.
- 38 Esplanade