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Trainee Service Desk Analyst

Residency
5 years residency required
Employer
Infrasoft tech
Closing date
08 June 2023
Reference
49584
Contract
Permanent
Hours
Full Time
Salary
Negotiable
Trainee Service Desk Analyst
Working as part of a team, the Service Desk Analyst will work towards providing help with 1st line support to users.
Duties:
Setting up New User accounts, Password Resets, Lockouts, User Removals etc.
Maintain and update the Knowledge Base.
Assist in the delivery of an effective IT support service.
Maintain call statistics for analysis.
Systems:
Microsoft Active Directory
Microsoft Exchange
Skills Required
Customer Service experience preferred.
Excellent communication skills
Good time management
Teamwork and collaboration
Core skills required
  • Ability to speak and understand English
  • CV Required
  • Keyboard Skills
  • References
How to apply
  • Email
Contact name
Claire Allen
Email
Address
6 Vine Street
St Helier
JE2 4WB
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