Workshop Controller

Motor Mall is seeking an experienced workshop controller to lead a team of technicians.

Reporting To Service Manager / Operations Manager

Objectives

Ensure efficient workshop use of materials, equipment and labour so service and repairs are carried out to the highest quality standards.
Achieve the highest level of customer satisfaction and retain existing custom through the workshop.
Improve the future labour levels by consulting and co-operating with after-sales reception staff and the Service Manager/Operations Manager.
Ensure all work is completed safely and complies with Retailer, manufacturer and industry guidelines.
Help Retailer to achieve industry-leading standards of process efficiency and cost control.